Operations Supervisor

About Cooper Machinery Services:

Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer™, Ajax™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.

Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.

Job Overview:

Responsible for facilitating the operations of a job shop repair facility.  Directing shop mechanics and machinists.  Responsible for assisting in meeting organization’s financial goals.  Includes activities such as customer communication, back office support, managing processes, material management, problem solving and logistics.  This position is part of management and a leadership role.

Essential Duties and Responsibilities:

The Operations Supervisor demonstrates leadership in communicating business goals, programs, and processes for an area or business segment.

In the role of Operations Supervisor, you will:

• Utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.
• Maintain care, custody, control, and safe operation and maintenance of a shop, equipment and staff
• Establish and sustain a culture that promotes a safe and positive work environment
• Assure environmental, health and safety compliance
• Develop and implement procedures and systems for shop personnel to operate and maintain the shop in a safe and effective manner
• Maintain annual budget and manage shop expenditures appropriately
• Hire, train, supervise and evaluate an effective workforce and delegate / monitor work activities for safe and efficient facility operation
• Hire, evaluate, and monitor work activities of contractors / subcontractors for maintenance and repair activities for facility equipment
• Be responsible for all aspects of customer order management, including proposal development, risk management and mitigation, specification compliance, scope development, pricing, customer negotiations, customer communications and issue resolution
• Interface with the Sales teams to develop commercial strategies and solutions that will meet customer requirements as well as meet or exceed business goals
• Meet revenue, profitability, utilization and budget targets
• Other duties as assigned

Required Qualifications:

• Bachelor’s degree from an accredited university or college preferred (or a high school diploma/GED with at least 7 years of experience in a support or field engineering role)
• Minimum 3 years of experience in a management role
• Minimum 2-5 years of experience in General Operations Support, Machine Shop Management, or Operations Management
• Additional experience in industrial/utility/power plant systems is preferred
• Ability to manage multiple projects/tasks
• Ability to climb ladders and stairs
• Ability to walk or sit for up to 8 hours continuously
• Six Sigma certification is preferred
• Ability to set and meet aggressive targets
• Asserts influence over events to achieve goals
• Capable of identifying individual strengths to maximize team performance
• Ability to take initiative to seek and act upon opportunities for positive change
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Ability to influence others and lead small teams
• Lead initiatives of moderate scope and impact
• Effective problem identification and solution skills

Competencies:

• Communication
• Customer-oriented
• Business focused
• A self-starter
• Dependable
• Strong teamwork skills
• Results oriented
• Sense of urgency

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.