Information Technology - IT Operations Manager

Job Title:             Infrastructure Engineering Manager

Location:             Hybrid

About Cooper Machinery Services:

Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer™, Ajax™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.

Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.

Job Overview:

The Manager, Infrastructure Engineering is responsible for overseeing the design, implementation, and maintenance of the company’s technology infrastructure, both on-premises and in the cloud. This role ensures that all systems, including servers, storage, networking, and IT operations, run efficiently and securely. The ideal candidate will have a deep understanding of modern infrastructure environments, including hybrid infrastructures spanning both the cloud and on-premises, and a strategic approach to managing both day-to-day operations and long-term growth.

Essential Duties and Responsibilities:

• Vendor Management
  • Experience managing a cross functional network of vendors, MSPs and service providers to deliver reliable infrastructure solutions
• Infrastructure Management:
  • Lead the management and maintenance of on-premises and cloud-based infrastructure, including servers, storage systems, and networking components.
  • Design and implement scalable, resilient, and secure infrastructure solutions to support business operations.
  • Manage hybrid environments (on-premises and cloud) to optimize performance, cost, and security.
• Cloud and On-Premise Systems:
  • Ensure effective integration and management of cloud platforms (e.g., Azure Google Cloud) with on-premises systems.
  • Oversee cloud migration projects and ensure data integrity and service continuity throughout the process.
  • Maintain a balanced approach to using cloud vs. on-prem resources, understanding their unique advantages.
• IT Operations:
  • Supervise daily IT operations, ensuring optimal performance of critical systems and minimizing downtime.
  • Establish and monitor key performance indicators (KPIs) for infrastructure and operations, driving continuous improvements.
  • Collaborate with other IT and business units to align technology infrastructure with company goals.
• Security and Compliance:
  • Work closely with the security team to implement security best practices for on-premises and cloud infrastructure.
  • Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, ISO/IEC 27001).
  • Proactively identify and mitigate risks in the technology infrastructure, with a focus on data security and system uptime.
• Leadership and Strategy:
  • Lead and mentor a team of IT professionals, fostering a culture of collaboration, continuous learning, and innovation.
  • Develop and manage budgets for technology infrastructure, ensuring cost-effective solutions that support business growth.
  • Stay updated on the latest technology trends and recommend strategic initiatives to improve infrastructure efficiency and scalability.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or 10+ years experience.
• 7+ years of experience in IT infrastructure engineering, with at least 3 years in a leadership role. This should include 3+ Years of Network Engineering and 3+ Years of Systems Engineering experience, and experience with Cisco Meraki and Fortinet networking solutions
• Strong understanding of routing and switching, including at least one network certification, ideally Cisco CCNA/CCNP or Equivalent (JNCIA), Fortinet NSE4 certification is a plus
• Extensive knowledge of both on-premises and cloud infrastructure, including servers, storage, networking, and virtualization technologies, with at least 3 years of Azure Cloud infrastructure and services experience
• Strong understanding of IT operations, including monitoring, incident management, and disaster recovery.
• Excellent leadership, communication, and project management skills.

Competencies:

• Microsoft 365: Proficiency in Microsoft 365 administration
• Device Management: Experience with Intune and Autopilot for device management
• Cybersecurity: Familiarity with Microsoft Defender, E5 security suite, and other cybersecurity tools
• Project Management: Demonstrated ability to lead IT system upgrades and optimizations
• Problem-Solving: Exceptional analytical skills with a keen attention to detail
• Communication: Excellent verbal and written communication skills, able to convey technical concepts to non-technical stakeholders
• Time Management: Strong ability to manage and prioritize multiple projects simultaneously
• Collaboration: Ability to work effectively in a team-oriented environment 

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.