JOB TITLE: Senior Library Technician

DEPARTMENT/DIVISION:  Library

REPORTS TO: Library Supervisor

SUMMARY: Responsible for performing paraprofessional support for Library Services to include: assisting customers with library systems, equipment, and databases; answering informational questions; locating material and periodicals.  Also responsible for performing complex paraprofessional work in assigned area.

ESSENTIAL JOB FUNCTIONS:

• • Provides exemplary customer service to the public, co-workers, and supervisors.
  • Adapts in a constantly changing environment.
  • Responds to requests for reference information from library customers.
  • Assists customers in the use of library resources.
  • Participates within various committees or groups as a team player.
  • Prepares and maintains library displays.
  • May perform duties which include: checking in/out borrowed materials; collecting fines and fees; sorting materials; and/or, performing other related activities.
• Assists with a variety of public service needs, including working the service desk, handling detailed and sensitive patron interactions, assisting in community outreach and programming efforts, and working toward increasing community understanding of Library services.
  • Performs other duties as assigned.

POSITION SPECIFIC JOB FUNCTIONS:

 Collection Resources

• • Ensure that materials are properly recorded in the library system, utilizing MARC language and Resource Description and Access cataloging rules (RDA).
  • Processes standing orders, which includes: receiving standing orders; maintaining related records; contacting vendors to order and request replacements for missing or damaged items; and/or performing other related activities.
  • Contacts vendors to order and/or claim missing and damaged periodicals, including magazines and newspapers.
  • Initiates and/or responds to inter-library loans requests to and from other libraries.
  • Receives, processes, and returns materials on loan from other libraries.
  • Maintains a variety of statistics and records and creates reports based on them.