Reporting directly to Quotes Manager within the Sales department, The Drafter Quotes Consultant is for supporting all day-to-day linear quotations and shop drawing requests for our ESSENCE and other configurable systems within our portfolio. This includes handing & preparing detailed bills of materials, pricing negotiation & preparing detailed shop drawings that outline placement, specifications, mounting and wiring details, based on requests and provided details/BOM’s and design intent.

Responsibilities:

• Create blocks for future shop drawing creation and ease of future use and formatting.
• Prepare detailed quotations with accurate pricing and inclusive of all related material based on customer supplied information. (Includes Cad drawings, sketches, lay-out forms)
• Prepare detailed shop drawings based on project needs/timelines.
• Callout special instructions or requirements where needed.
• Ensure shop drawings are clear, concise and legible. Leave no room for error or misinterpretation.
• Analyze custom requests for feasibility and work with internal/external resources to determine costs and sourcing requirements.
• Work to maintain company objectives in gross margin while maximizing revenue opportunities.
• Maintain strong sales relationships and build brand loyalty as an extension of Sales.
• Attend work regularly as scheduled
• Answering customer phone calls and customer emails.
• Handling escalated issues / Finding alternative solutions.
• Verifying the bills of material / working with the Engineering team.
• Assist team with decision making on escalated issues.
• Follow up and provide feedback to the customer.
• Provide coverage when team member is not present.
• Performs other duties as assigned.
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems. 
• Exhibits and adheres to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule.  While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.

Requirements:

• A minimum of 2 years’ full-time related experience in drafting and creatine line drawings.
• College Degree Preferred, Business or Design related field, from a college or university accredited by the US Department of Education.
• Any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities will be accepted.
• Must be able to read, write and speak English fluently.
• Must exhibit proficient computer skills, including Excel, Outlook and Word.
• Must exhibit proficient skills in CAD, Pro/E, 2DAutoCAD or 3D Solidworks.
• JDE experience a plus.
• Experience in Quotations, Inside Sales or related field with direct customer interaction is a plus.
• Comfort level with design ideas and strong interpretive skills and applied math
• Strong math skills, including understanding of gross margin, cost of goods sold
• Ability to interpret client needs based on request and translating to acceptable and tangible BOM’s/Quotations.
• Provide customers with detailed drawings to include fully dimensioned drawings, bill of materials and special notes & instructions where needed.
• Record and track status of the projects, maintain organized filing system of CAD drawings and project data.
• Strong knowledge of the principles, practices, and objectives of delivering outstanding customer service and ability to work in fast paced environment with impeccable follow up skills.
• Strong sales mentality, with a focus on growing revenue but maintaining the balance with company profitability objectives.
• Ability to work in a team atmosphere, promoting positive work relationships within both internal and external departments.
• Capacity to utilize effective time management skills and be able to work under the stress of multiple deadlines, requests from other departments, and interruptions with accuracy.
• Capacity to be self-motivated and achieve goals with minimal supervision or direction.
• Great verbal and written communication skills and work ethics.
• Exceptional organizational and time management skills, with a strong attention to detail
• Ability to prioritize and handle multiple tasks and changing priorities.
• Must demonstrate maturity in judgement, commitment, dependability, punctuality and  adherence to agreed-upon schedule as determined by manager.
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
• Demonstrate exceptional communication across all contact channels, including email, chat and phone.

We Provide: 

• Competitive Compensation Package
•  Company provided Life Insurance and Short-Term Disability.
•  401(k) Employer Match.
• Paid Time Off Programs
• Comprehensive Benefits Package.
• Team Member discounts on Visual Comfort Products.

Compensation:  Range starts at $65,000 

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