Credit Analyst

Credit Analyst

 A/R Credit and Collection Analysts are primarily responsible for working with an assigned portfolio of business-to-business accounts in an   effort to obtain the lowest possible DSO while retaining the customers' business as well as monitoring /evaluating customer credit limit portfolios.

Responsibilities:

• Credit Analysts have primary accountability as point of contact for VCC customers performing audits and reconciliations, while resolving account issues  
• Release all orders regardless of credit limit that fall on credit hold
• Support Credit Managers and/or other Analysts, in absences or as needed
• Processes new customer applications with credit limits, subject to Credit Manager’s final approval
• Assists Credit Manager with revised credit limits, subject to Credit Manager’s final approval
• Completes credit reviews on a yearly / quarterly basis as needed
• Completes credit references for their specific customers
• Monitors Credit reporting Bureau alerts
• Facilitate relationship with Customer, Sales, and internal operations, ensuring resolution of customer issues in a professional, respectful, and timely manner
• Process and review account adjustments, small balance write offs, and credit memos for assigned customer accounts
• Resolve discrepancies which may result from short payments, product returns, pricing, or co-op etc. with minimal supervision
• Maintain and update accurate customer account records (i.e., notes)
• Meet departmental goals and metrics, within assigned portfolio
• Perform other duties as needed
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
• Exhibits and adheres to the established Visual Comfort Company Values
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams

Requirements:

• 3 years’ previous experience in Credit and Collections with experience in business-to-business collections
• Associate's degree or equivalent, from a college or university accredited by the US Department of Education, with specialization in Accounting, Finance or Business as well as previous experience working in Credit and Collections or Accounts Receivable
• Candidate with NACM Accreditation strongly desired but not required
• Must be able to read, write and speak English
• Must be strongly proficient with MS Word, MS Excel, and MS Outlook
• Must be able to reconcile accounts to resolve discrepancies and short payments
• Must be able to read, interpret and analyze credit reporting tools
• Experience working in a manufacturing industry strongly preferred but not required
• Exceptional organizational and time management skills, with a strong attention to detail
• Ability to prioritize and handle multiple tasks and changing priorities
• Must demonstrate maturity in judgement, commitment, dependability, punctuality and  adherence to agreed-upon schedule as determined by manager
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
• Demonstrate exceptional communication across all contact channels, including email, chat and phone
• Excellent understanding of Collections and Account Reconciliation process

We Provide:

• Competitive Salary and annual discretionary bonus
• Structured training program
• Competitive Medical Benefits
• Minimal cost for Vision and Dental
• $50K company provided Life Insurance
• 401K matching up to 4% of your contributions
• Up to two weeks paid vacation the first year
• Accrued sick time
• Closed on all major holidays

Compensation Range: $60,000 - $65,000

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