AR Collections Specialist

The A/R Collection Analysts are primarily responsible for working with an assigned portfolio of business-to-business accounts in an   effort to obtain the lowest possible DSO while retaining the customers' business. 

Responsibilities:

• Manage assigned customers to ensure they are maintaining established credit privileges
• Perform audits and reconciliations, while resolving account issues.
• Facilitate relationship with Customer, Sales, and internal operations, ensuring resolution of customer issues in a professional, respectful, and timely manner.
• Process and review account adjustments, small balance write offs, credit memos and refunds for assigned customer accounts.
• Resolve discrepancies which may result from short payments, product returns, pricing, or co-op, etc.
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Exhibits and adheres to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule.  While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.

Requirements:

• Associate's degree or equivalent from a college or university accredited by the US Department of Education, with specialization in Accounting, Finance, or Business.
• Minimum of two years of full-time experience in Collections, specifically in a business-to-business context.
• Proficiency in reading, writing, and speaking English.
• Strong proficiency with MS Word, MS Excel, and MS Outlook.
• Ability to reconcile accounts, resolve discrepancies, and manage short payments.
• Excellent understanding of the Collections and Account Reconciliation processes.
• Strong customer service and communication skills.
• Strong organizational and time management skills, with the ability to work independently.
• Strong analytical skills.
• Proven ability to set priorities and work within deadlines.
• Versatility, flexibility, and a willingness to work in a fast-paced, multi-task environment.
• Ability to work collaboratively in a team atmosphere, fostering positive work relationships.

We Provide:

• Competitive Salary and annual discretionary bonus
• Structured training program
• Competitive Medical Benefits
• Minimal cost for Vision and Dental
• $50K company provided Life Insurance
• 401K matching up to 4% of your contributions
• Up to two weeks paid vacation the first year
• Accrued sick time
• Closed on all major holidays

Compensation Range: $25.00/hr - $27.00/hr

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