Sr. Account Manager - UK or Northern Europe Based

Location

United Kingdom

SUMMARY

Identifies opportunities for new business, develops new accounts, manages existing accounts, and will manage new any assigned 3^rd party manufacturer’s representatives to facilitate growth and profitability. 

The Snr. Account Manager will be part of the CDI/Hallite Sales Team and inspire the organization for development and growth, seeking new products, customers and markets that the company can support profitably

Work with commercial, engineering & operations teams in a fast-paced, high-mix volume environment.

Primary reporting line to the Sales Director Europe and secondary reporting line to the Snr. Director of Sales – Europe for CDI Products located in Houston.

Will be responsible for all strategic planning, sales execution and growth for sealing activities of highly engineered, mission-critical, polymer and elastomer molded and machined components serving the oil and gas, industrial, chemical, medical, general processing and upstream-midstream and downstream markets

He/she will develop and implement strategies to drive key metrics covering sales growth, customer satisfaction, customer support, revenue, operating income, quality and on-time delivery.

The successful candidate will also drive the ongoing adoption of digital solutions with a focus on developing organizational capabilities to support these tools. Additionally, the Snr Account Manager will actively engage in commercial excellence, project management and instilling a sense of urgency and rapid action with monthly report-outs.

As a member of CDI/Hallite you will support a team that will meet and beat commercial and growth goals, with a mindset of ownership and accountability, as well as collaboration and camaraderie across the organization.

He/she must have a culture of professionalism, learning, transparency, the highest ethical standards and a “best-team-wins” mindset.

ESSENTIAL DUTIES

• Identifies potential in assigned accounts, evaluates customer needs, and analyzes opportunities.  Develop account strategies to meet plan sales objectives.
• Supports assigned sales reps by supporting the sales process, meeting with customers, assuring effective flow of quotes, inquiries and orders, and facilitating the set-up of process of new products and accounts.
• Helps with the process of finding and vetting new strategic representation opportunities for CDI/Hallite
• Facilitates and supports the set-up process for new customers including contracts, set-up and on-boarding, training, and sales support.
• Prepares monthly sales forecasts to support the CDI/Hallite S&OP process. Obtains and communicates information related to industry trends, competitors, and projected future business.
• Works with customer engineering/technical staff to get product specifications, ensuring that the needs and expectations of the customer are communicated.
• Prepares and makes sales presentations focusing on value to customers and coordinates visits from CDI/Hallite personnel. 
• Utilizes Oracle CRM to maintain current customer profiles, enters opportunities, new customer information, call reports, and maintains the CRM with current customer information.
• Keeps abreast of new products, specifications, and industry trends, competitor strengths and weaknesses.  Attends industry sponsored trade shows and seminars.
• Preparing and presenting proposals, closing sales by overcoming objections and securing profitable contracts
• Provides input and assistance to other functional areas including Quality, Service and Safety in order to improve processes and customer satisfaction levels.
• Manages business expenses against a jointly developed sales and marketing budget and completes reporting requirements.
• Increase sales effectiveness by communicating values, strategies, and objectives; planning, monitoring, and appraising results, fostering a climate for offering information and opinions; and supporting growth
• Provide to the organization’s management team a culture of high-performance, accountability, professional development, and ethical behavior
• Develop and deploy the strategic plan by studying commercial opportunities and aligning them to CDI/Hallite resources and capabilities; present assumptions; identify metrics; and recommend objectives to the CDI/Hallite teams.
• Participate in company strategic planning and implement strategic goals and objectives
• Continuously analyze the market to identify appropriate opportunities
• Develop and execute on the product growth and profitability strategies for the CDI/Hallite product portfolio.
• Support voice of customer (VOC) to determine new product needs for regional markets.
• Define new product opportunities including business plans, product life cycle plans, financials and proposals. Support the commercial launch of new projects and products.
• Maintain market focus with regular customer contact and interaction with CDI/Hallite teams as needed. This includes responsibility for conducting OEM product training
• Engage in frequent collaboration with sales, technical and operations teams to facilitate the execution of product line strategy

REQUIREMENTS

Bachelors degree or equivalent technical and commercial experience.

• 5  years of commercial experience.
• Direct sales “hands-on” experience of critical sealing components preferably non-metallic materials
• 5  years technical sales of  “value selling” critical sealing components to end-users and/or OEM’s
• Bachelor’s Degree Engineering or related field, with demonstrated engineering / technical /project management experience.
• Experience with processes & reporting, typically used in high performing companies
• Success working in a high-mix product environment.
• Demonstrated success history
• Demonstrated exceptional interpersonal, written, and verbal communication skills and an ability to clearly articulate and deliver a progressive vision
• Superior organizational skills and a demonstrated ability to prioritize and execute in a fast-paced, dynamic environment
• Must reside in the UK

WORK ENVIRONMENT

Travel expectations a minimum of 50% or more to support sales activities in market areas. Global travel as needed