Operations Manager, Renewal Villiage

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The Colorado Coalition for the Homeless seeks an Operations Manager to oversee the day-to-day maintenance needs of the property, including unit turns for supportive housing and transitional housing units, manage day-to-day activity of construction projects, and that may provide support to other CCH properties as needed. This position will also be responsible for upholding excellent standards of safety, security, customer service, and housing quality and must be willing to work flexible hours/days/weekends/locations.  This position is located at 200 W 48th Avenue, Denver, Colorado 80216 and reports to the Regional Property Manager.
 

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:
 

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions 

1. Oversees the day-to-day maintenance needs of the property, including unit turns for supportive housing and transitional housing units.
2. Responsible for evaluating and implementing ongoing and preventative maintenance and security needs of the entire building to ensure quality standards that meet the needs of residents and staff, with budgetary review by the property manager or regional director.
3. Conducts health and safety quality control inspections and workplace safety/security hazards.
4. Provides strong customer service to residents.
5. Manages day to day activity of the construction projects in coordination with the Housing Development Department.
6. Prior to opening of Renewal Village, provides support to other CCH properties or housing developments as needed. 
7. Attends staff meetings of the Housing Development Department as needed.
8. Attends and successfully completes Workshops and Educational Classes as assigned.
9. Ensures site staff understand and know how to effectively use all property management software, personnel-related software, and instructs on proper use when necessary (for work order, purchasing and invoice processing, etc.)
10. Responsible to be knowledgeable of Fair Housing,
11. Monitors and documents security events, maintenance issues and problematic visitors.
12. Maintains a work environment that is marked by respect for others; that values inclusiveness and builds workforce diversity; and that fosters cooperation and teamwork.
13. Performs other duties as assigned.

​​Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

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Qualifications Summary
 

1. Previous experience in Customer Service Management role.
2. Previous experience in renovation/project management.

WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE

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The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.