Case Manager I

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves. 

The Colorado Coalition for the Homeless seeks a Case Manager I who will assist clients in attaining needs such as housing, public benefits, legal assistance, medical/mental health/substance treatment referrals, identification, payee service referrals, and other needs with the goal of ending their homelessness.  Additionally, this position will develop working relationships within and outside of the organization to improve client access to needed services and maintain documentation of all services provided. This position is located at 3500 Park Ave W, Denver, CO 80216 and reports to the Program Manager.

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date.  The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance.  Please note that a start date will be scheduled once credentialing and privileging is complete.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including: 
  

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
• Choice of dental insurance or discount plan. 
• Vision insurance.  
• Flexible spending accounts for health care / dependent care / parking expenses. 
• Free basic life and AD&D insurance coverage. 
• Employee Assistance Program, a problem-solving resource available to you and your household members. 
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 

 The effective date for your benefits will be the first of the month following your date of hire.  

Essential Job Functions
 

1. Works as a member of the CCH Community Resources Team to provide face-to-face services to homeless individuals which at times, may require meetings outside of the office.  Assist clients in recognizing and defining their own service needs, inform them of available services and help them access goods, services, financial benefits, ID’s, housing, and other needs.
2. Works collaboratively with homeless service providers in the community and CCH programs to provide optimum coordination, communication, and continuity of services.
3. Provides services to clients in a trauma-informed, culturally competent manner.
4. Advocates for the needs of individual clients as well as systemic change, whenever needed for the overall benefit of people experiencing homelessness.
5. Builds relationships with clients with the goal of housing, benefits, and other resources needed to end clients’ homelessness.
6. Transports homeless individuals using a CCH vehicle or an approved personal vehicle.
7. Accepts referrals from CCH staff and other agencies and works collaboratively with staff of all agencies to provide high-quality service.
8. Meets with clients through a walk-in process or sets individual appointments with clients as needed.
9. Completes all necessary documentation and electronic data entry requirements records in HMIS and EHR in a timely and thorough manner and in compliance with all relevant HIPPA regulations.
10. Record all services in a timely and complete fashion in the EHR.
11. Maintain up to date records in EHR.
12. Record telephone and other communications as needed in the EHR.
13. Manage tasks and scanning as needed to have a complete and current chart.
14. Maintain accurate information regarding client’s insurance status.
15. Utilize the EHR and any future upgrades as directed.
16. Assesses client needs, develops short and long-term service and treatment plans. 
17. Coordinates ongoing clinical and case management services to individuals. 
18. Returns all work-related emails and voicemails.
19. Performs other duties as assigned.

​​Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

​Qualifications Summary
 

1.     Bachelor’s degree in human services, social work, psychology, international relations, or related field preferred.

2.     Previous direct experience with homeless population preferred, or previous experience in a related direct human service field working with underserved populations preferred.

3.     Must have a valid driver's license.

WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.