Outpatient - Clinical Supervisor

Role and Responsibilities

Outpatient is a program developed to provide behavioral health services to consumers with serious mental illness, requiring extended comprehensive behavioral health support services in a non-hospital, community-based setting.

Brief outline of position

• Functions under the direction and supervision of the Outpatient Director
• Provides support to clinical staff.
• Promotes continuity of care, by ensuring that clinical staff are working toward the same objectives.
• Implements program goals and objectives, related to assigned staff.
• Ensures staff perform all aspects of consumer care in an environment that optimizes safety and reduces the likelihood of medical/health care or safety errors.
• Provide initial and ongoing administrative and clinical training to new and current clinical personnel.
• Provide individual and group supervision as deemed necessary and document all provided as meets state and county requirements.
• Carry a limited caseload as deemed necessary.
• Conduct individual therapy and complete corresponding documentation.
• Support and ensure quality and timeliness of provision of services and all categories involved in pay for performance.
• Conduct clinical meetings as directed.
• Communicate with referral sources and company representatives as needed to support relationships and address concerns/problems.
• Collaborate with other departments as needed regarding client services (i.e. Case Management CIRC,) and all members of the treatment team to ensure comprehensive client mental health needs.
• Manages client files by conducting regular internal audits to ensure proper documentation is present and all licensing regulations are met.
• Assist in the facilitation and administration of satisfaction surveys with clients and families.
• Participate in monthly utilization review meetings.
• Provide recommendations and assist in the coordination of aftercare planning for members.
• Complete all documentation required by City, State, and program guidelines.
• Provides crisis intervention when necessary.
• All other duties as assigned by Outpatient Director

QUALIFICATIONS AND EDUCATIONS REQUIREMENTS

Master’s Degree in one of the social sciences. Must have psychiatric experience including group therapy. Must have valid Driver’s license. Licensed preferred.

PREFERRED SKILLS

Stress Management/Composure

DBT

CBT

Trauma informed treatment

LGBTQI+ training

Experience with administering and scoring of structured tools

Experience with EBP

Experience with electronic medical health records

Ethical Conduct

Social and Communication Skills

Patience

Customer/Client Focus

De-escalation techniques

Empathy

Listening Skills

Flexibility

Critical Thinking

Computer skills

WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE)

Must have an acceptable PA criminal history, FBI clearance and Child Abuse clearance done prior to hire.

SUPERVISORY RESPONSIBILITY

Yes

WORK ENVIRONMENT

This job operates out of the Outpatient Department at 1400 Reed St.

POSITION TYPE/EXPECTED HOURS OF WORK

Days and hours for this position8:30 am-5:00 pm.

PHYSICAL DEMANDS

Must have physical ability to: A) Frequently climb stairs; B) Stand and sit for prolonged periods of time; C) Carry heavy items; D) Bend, kneel and reach; E) Passively restrain individuals in emergency situations.

TRAVEL

None

EQUAL EMPLOYMENT OPPORTUNITY

CATCH Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CATCH Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. CATCH Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CATCH’s employees to perform their job duties may result in discipline up to and including discharge.

AMERICANS WITH DISABILITIES ACT

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.