2709 N. Broad Street - Associate Director

ROLE AND RESPONSIBILITIES: The Associate Director “A.D.” role in a Long-Term Structured Residence (LTSR) typically involves a range of responsibilities related to overseeing the daily operations and providing leadership within the facility. The Associate Director has strong leadership, communication, organizational skills, and knowledge of healthcare regulation, quality assurance processes, budget management, and program development.

Brief Outline of Duties:

• Leadership and Management: Provides leadership and direction to staff members, including nurses, therapists, and support staff.
• Policies and procedures: Develops and implements policies and procedures to ensure efficient and effective operations.
• Staff Supervision: Supervises and evaluates staff performance, conducts regular staff meetings, and provides guidance and support to ensure high-quality care for residents;
• Program Development: Collaborates with CATCH’s Mental Health Director and other team members to develop and implement programs and services that meet the needs of residents. This may include developing treatment plans, coordinating care services, and evaluating program effectiveness.
• Budget Management: Assists in budget development and monitoring, including managing expenses, revenue generation, and financial reporting.
• Compliance: Ensures compliance with budgetary guidelines and regulations.
• Quality Assurance: Oversees quality assurance and compliance activities, including conducting audits, ensuring adherence to regulatory standards and licensing requirements, and implementing corrective actions as needed. These activities are coordinated with the Quality Assurance Coordinator.
• Interdisciplinary Collaboration: Collaborates with other departments, such as nursing, therapy, and administration, to coordinate care and services for residents.
• Facilitator: Facilitates communication and collaboration among team members to promote integrated care delivery.

• Risk Management: Identifies and mitigates potential risks within the facility, including safety hazards, legal compliance issues, and other concerns that may impact resident care or organizational operations.
• Community Relations: Builds and maintains positive relationships with residents, families, community organizations, and regulatory agencies.
•  Liaison: Acts as a liaison between the facility and external stakeholders to promote a positive reputation and foster partnerships.
• Professional Development: Stays updated on industry trends, best practices, and regulatory changes related to long-term care and mental health services.
• Training: Participates in ongoing training and professional development activities to enhance knowledge and skills.
• Crisis Management: Develops and implements crisis intervention protocols and procedures to effectively manage emergency situations and ensure the safety and well-being of residents and staff.

• Work 1-2 evenings per month as needed.
• On call 24/7.
• All other duties as assigned by the Clinical Director.

• Must have physical ability to: A) Climb Stairs; B) Restrain clients in emergency situations; C) Take public transportation.

Qualifications and Education Requirements

Master’s Degree in one of the Social Sciences with at least five years supervisory experience, two of which must be management of a residential site.  Excellent assessment and communication skills, plus the ability to work with outside agencies and regulatory officials.

WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE)

Must have an acceptable PA criminal history, FBI clearance and Child Abuse clearance done prior to hire.

PREFERRED SKILLS

Teamwork Oriented

Stress Management/Composure

Ethical Conduct

Communication Proficiency

Customer/Client Focus

De-escalation techniques

Flexibility

Critical Thinking

SUPERVISORY RESPONSIBILITY

Yes

WORK ENVIRONMENT

This job operates in and around several commercial, office and residential environments.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 AM- 4:00 PM

TRAVEL

Minimal

PHYSICAL DEMANDS

Must have physical ability to: A) Frequently climb stairs; B) Stand and sit for prolonged periods of time; C) Carry heavy items; D) Bend, kneel and reach

EQUAL EMPLOYMENT OPPORTUNITY

CATCH Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CATCH Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. CATCH Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CATCH’s employees to perform their job duties may result in discipline up to and including discharge.

AMERICANS WITH DISABILITIES ACT

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.