Usher (PT)

Since 1891, New York's Carnegie Hall has set the international standard for excellence in performance, presenting exceptional concerts by the world’s finest artists on its three iconic stages, from orchestral concerts, chamber music, contemporary offerings, and recitals to jazz, world, and popular music.   Complementing its performance activities, Carnegie Hall’s Weill Music Institute creates extensive music education and social impact programs that annually serve more than 800,000 people worldwide, playing a central role in fulfilling Carnegie Hall's commitment to making great music accessible to as many people as possible.

We are currently seeking Ushers to be apart of a dedicated team creating extraordinary experiences for audiences with world-class customer service and support.

Reporting to the Front-of-House Manager, Ushers play a vital role in the Carnegie Hall experience by welcoming, guiding, and accompanying guests to their seats across three concert venues. As frontline ambassadors of a national historic landmark and vital cultural center, Carnegie Hall Ushers ensure a seamless audience experience with proactive assistance and by minimizing disturbances. Ushers receive training in guiding guests to safety in times of emergencies with a commitment to their well-being. Throughout their shift, Ushers will be properly attired in Carnegie Hall-issued uniforms and maintain high standards of hygiene due to their frequent interaction with the public.

Tasks & Responsibilities:

Qualified candidates must be able to:

• work a flexible schedule which will include weeknights, weekend days/evenings, and holidays.
• assist in the safe evacuation of patrons from the facility and have the physical capacity and presence of mind to act in an emergency situation.
• stand for extended periods of time as well as climb and descend stairs regularly in the performance of job duties.
• lift up to 5 lbs.

Skills & Qualifications 

Successful candidates must have:

• professional demeanor and customer-service approach.
• excellent interpersonal skills and a proactive work-ethic.
• an appreciation of music, with knowledge of classical music and prior customer service experience a plus

We strongly encourage applicants who can speak multiple languages to apply, as these skills contribute to creating an inclusive and welcoming environment for our diverse audiences.