VIOP Technician

GC&E Systems Group is seeking an VIOP Technician in Ft. Stewart, GA.The candidate for this position will work within our team to support our government Inside and Outside Plant program with our Fort Stewart client. As a ISP Technician you will be an integral part in ensuring the successful operations and maintenance of the Telecommunications team at Fort Stewart.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTION

•    Responsible for operating and maintaining the equipment on site including the switches (SL-100, CS2100 and CS1000), remote switches, Communication Nodes, voice mail systems, CAIRS, VoIP functionality of the System, and ancillary equipment.  
•    Correct and clear all trouble calls for ISP problems and perform any necessary equipment/system modifications or programming required to provide continued service to the subscribers.  
•    Call Manager and Unified Communications systems 
•    Expert in technical support for existing and growing VoIP networks
•    System upgrades, and equipment purchases
•    GFE NetOps capabilities to execute VoIP/VoSIP responsibilities and functions
•    Manage and maintain the Call Managers, Gatekeepers and Gateway equipment, if applicable, on all networks. 
•    Monitor and identify capacity, quality and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems. The Contractor shall prepare, maintain, and review circuit level voice IP drawings and coordinate with Government representatives to develop VoIP Tactics, Techniques, and Procedures (TTP) for VoIP implementation on installations. 
•    Perform analysis of VoIP degradations and failures, and then provide trend analysis and recommendations to the Government to avert future issues
•    Provide the IA section with completed and accurate VoIP Diagrams. The Contractor shall possess Professional Certification(s) for the supported VoIP/VoSIP equipment and/or systems identified in this task order. 

Physical Requirements
•    Predominantly indoors in normal office environment
•    Must be able to sit, stand, walk, stoop, kneel and reach
•    Must be able to climb telecommunication towers
•    Must be able to speak, write, read, and understand English
•    May require frequent computer use for several hours at a time
•    Frequently work at fast pace with unscheduled interruptions
•    Must have visual acuity
•    Must be able to lift up-to 25 pounds

Location: 
•    Fort Stewart– This is not a remote position. Local candidates only.

Required work authorization: 
•    United States

Job Type:
•    Full-time

Experience: 
•    5+ Years

Candidate Requirements:
•    CompTIA Security + ,
•    Professional Certification(s) for the supported VoIP/VoSIP equipment and/or systems

GC&E Systems Group, LLC. offers a competitive benefits package to include: paid holidays, paid time off, medical, dental, vision, flexible spending account, LTD & STD, company paid life insurance, 401(k) and tuition reimbursement.

It is the policy of GC&E Systems Group, LLC. to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.

We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

We are proud to be an EEO employer. We maintain a drug-free workplace and pre-employment drug testing and background checks are required.

The information above has been designed to indicate the general nature and level of work performed by employees with the classification. It is not designed to contain or be interpreted as a comprehensive inventory of duties, responsibilities, and qualifications required of employees assigned to this position.  Duties, responsibilities and activities may change at any time with or without notice.