Administrative Coordinator

Position Overview:

As an Administrative Coordinator you will be responsible for supporting school operations by managing administrative tasks, coordinating office activities, and assisting with cross functional operations for school leadership.

Responsibilities:

• Provide administrative support to the business office including greeting clients and vendors, answering the phone, answer questions, and give program information to potential clients.
• Maintain lead database, contact leads via phone or email, exit dead leads, perform follow-up reach outs, and send mass tickler emails to aged leads, and schedule school tours.
• Oversee students in the pre-trip area and classroom, answer questions, and address technical issues.
• Manage the student calendar, schedule new students, work with the Lead Instructor to track the attendance of actively enrolled students, managing correspondence, and track completed hour.
• Enroll students into JJ Keller and monitor scores.
• Enroll students into CourseKey, enter grading information, edit attendance, charge programs for absences, and follow procedures to graduate students from programs.
• Perform data entry, maintain student conversion data, and prepare weekly reports due to executive stakeholders.
• Order office supplies and coordinate services with maintenance department or outside vendors.
• Monitoring and managing office supplies, equipment maintenance and facility-related requests.
• Ensuring compliance with company policies, industry regulations, and data confidentiality standards.
• Creation of flyers, brochures, and school manuals using Canva and mass emailing using Constant Contact.
• Perform other duties as assigned by leadership.

Environment:

• Office – approx. 65F – 75F

Schedule:

• Monday through Friday 8:30 AM to 5:00 PM, some Saturdays as requested.

Experience:

• Preferred: Minimum three (3) – five (5) years of administrative experience preferred in a school or office setting
• Preferred: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Preferred: Proficiency in English and Spanish (written and verbal) to effectively communicate with associates and leadership

Skills:

• Physical abilities: Ability to stand, walk and sit throughout your day; Walking on a variety of flooring such as carpet, concrete, tile etc;
• Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
• Organizational Skills: Ability to prioritize and meet deadlines; project management
• Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
• Quality: Maintain integrity and high standards from all perspectives, strong attention to detail and follow through
• Safety Culture: Maintain and drive safety policies to all associates; driving for accountability of safe practices throughout shift