Industrial Engineer

POSITION TITLE: Industrial Engineer
REPORTS TO: Chief Supply Chain Officer
LOCATION: Onsite West Valley, UT OR Christiansburg, VA
PAY GRADE: Salary

Industrial Engineer

Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport, and Steep and Cheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.  

This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.

This position will report to Steve Lyman - Chief Supply Chain Officer

What you get to do every day:

• Analyze and evaluate distribution processes within multiple fulfillment centers to identify areas for improvement in efficiency, productivity, safety, accuracy and cost-effectiveness
• Develop and implement process improvements including workflow optimization, space utilization, and inventory management strategies
• Conduct time studies and labor assessments to determine labor requirements, establish standard operating procedures, and set performance benchmarks in the form of Engineered Labor Standards
• Perform ABC analysis to categorize inventory for multiple industries and divisions based on value and turnover, enabling improved management of high-priority items
• Utilize data analysis tools and create associated reporting to track key performance metrics, identify trends, and recommend improvement opportunities
• Collaborate with cross-functional teams, including fulfillment operations, logistics, IT, and inventory management to drive process improvements and alignment with business goals
• Design and optimize fulfillment center layout, including storage systems, material handling equipment and automation solutions
• Perform cost-benefit analyses and ROI calculations for proposed projects and process changes
• Lead and participate in continuous improvement projects, focusing on process optimization, cost reduction and enhancing output to meet customer demands
• Contribute to capital expenditure and operating expense budget development
• Conduct regular operational audits to ensure compliance with safety standards, quality guidelines and regulatory requirements
• Travel between various warehouses and fulfillment centers as required

 What you bring to the role:

• Bachelor’s degree in Industrial Engineering, Supply Chain Management, or a related field
• 3+ years of experience in industrial engineering within a distribution, warehousing or supply chain environment
• Proficiency in data analysis tools such as Excel, SQL, PowerBI, or specialized software for industrial engineering
• Strong knowledge of lean manufacturing principles, Six Sigma methodologies, and continuous improvement methodologies
• Experience in warehouse management systems (WMS), Labor Management Systems (LMS), and material handling systems (MHE)
• Excellent analytical and problem-solving skills with the ability to make data-driven decisions
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams
• Project management experience and the ability to manage multiple workstreams simultaneously, and change management skills
• Certification in Six Sigma or related fields is a strong plus

What our interview process looks like:

Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better:

• 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us!
• 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
• 👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.
• ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.