Inside Sales Representative

Lawn Squad has been proudly serving the local community for over 20 years!  Our Lawn Technicians specialize in numerous facets of lawn care including fertilization, weed and pest control, aeration and seeding.  We take pride in helping properties throughout Ohio look and feel their best.  Our team combines year of experience with passion for lawn care to deliver results that keep lawns healthy and safe throughout every season.  We make it a point to treat our customers’ properties like our own and ensure that the end results not only meet but exceeds their expectations.

Position Summary

The Inside Sales Representative is responsible for building relationships with individuals and businesses to sell the services provided by Lawn Squad. You (ISR) will develop and maintain positive customer relations and company image. You will be required to meet daily, weekly, monthly, and yearly goals set forth by the Call Center Manager.

Essential Duties and Responsibilities

The essential duties include, but are NOT limited to:

· Field incoming/outgoing phone calls

· Effectively communicating the products and benefits of using Lawn Squad to both new and existing customers

· Manage your daily agenda to meet and/or exceed sales goals

· Respond in a timely manner to email, voicemails, and any inbound calls

· Use of a CRM and Dialer System and other computer programs

Minimum Qualifications (Abilities, Knowledge, and Skills)

· Highly motivated and goal-driven

· Comfortable and has experience with high daily call volume

· Prior experience in lawn care is a plus but not required

· Proficiency with computer and basic computer programs

· Organization and multi-tasking skills are a must

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions of their position. While performing this position, the employee is required to listen/talk and use a computer at the same time. This position does require a substantial amount of sitting in one location in front of a computer screen(s). The employee must occasionally lift and/or move up to 50 lbs. The noise level in the work environment is generally moderate however, during the production season, it may become excessive at times.