Franchise Development Representative (Remote)

• Represent the company’s home services franchise brands, using comprehensive knowledge as well as consumer research to explain how owning a franchise business meets a prospect’s needs and goals. 

• Use sound and independent judgement to identify and qualify prospects for franchise ownership. 

• Partners with the Director, Franchise Development to continually improve strategy to better attract qualified leads and move them through the pipeline.  

• Build relationships by nurturing warm prospects generated by marketing-driven leads and through franchise broker networks and also to develop potential new franchise owners through prospecting activities. 

• Develop a robust pipeline of qualified prospects and adeptly move them through defined stages of the sales process and into introductory prospect meetings for FDMs. 

• Develop and employ best practices for refining and optimizing the company’s lead-generation tactics and strategy. 

• Consistently utilize HubSpot for accurately documenting all sales activity including contact and deal management, phone calls, SMS, and email to generate new opportunities. 

• Use strategic discovery questions to uncover and understand prospect needs and desires and suggest appropriate franchise brands. 

• Build long-term, trusting relationships with prospects to qualify them as viable opportunities for FDMs. 

• Proactively seek new qualified prospects in available and targeted markets for franchise brands. 

• Pre-qualify and schedule meetings between prospective franchise owners and FDMs. 

• Consistently meet established KPIs and goals and communicate challenges in a timely manner to the Director, Franchise Development.

Experience:   

• 3+ years of experience in sales lead development, with a track record of exceeding quality lead targets. 

• Polished written and oral communication skills, with the ability to quickly ‘connect’ with prospects and develop rapport. 

• Resourcefulness with proven problem-solving and analytical skills. Must be capable of developing solutions to everyday challenges and know when to ask for assistance. 

• Excellent time management and organizational skills, able to effectively manage a high volume of tasks daily and maintain timely communication with prospects.