Residential Program Lead

Jewish Community Services (JCS) is seeking a dedicated Program Lead for our SSID program area. This role is central to managing operational activities, overseeing service delivery, and ensuring compliance with State and Federal regulations. The ideal candidate will demonstrate strong leadership skills, foster a culture of accountability, and actively contribute to our mission of delivering high-quality support services.

Key Responsibilities

•  Supervise and support house managers and direct support counselors. Ensure staffing needs are met while managing costs.
• Develop and implement policies and procedures to align with regulatory requirements. Monitor and address quality assurance.
•  Manage budgets for residences, ensuring efficient use of resources like petty cash, groceries, and supplies.
•  Provide regular supervision, feedback, and training to empower staff and promote high performance.
• Oversee medical appointment coordination, medication management, and resident health needs.

Qualifications

• High school diploma required; college degree required.
• Supervisory experience with in-depth knowledge of service delivery, compliance, and operational management.
• Excellent written and oral communication, sound judgment, problem-solving, and leadership abilities.
• Familiarity with Jewish identity, including religious, ethical, and cultural values, is highly desirable.

Working Conditions

• Hybrid Environment: Flexibility to work both remotely and in-office as needed.
• Physical Requirements: Must be able to operate standard office equipment and occasionally lift up to 30 pounds.

Salary: $60,000 annually 

Join JCS and make a meaningful impact in the lives of our clients and community. Apply today to be part of our compassionate and forward-thinking team!

The PERKS of Working at JCS: Comprehensive Benefit Plan + 401(k) match + Generous Paid Time Off & Holidays + Free JCC gym membership + Professional Development Opportunities + Legal Shield + Pet Insurance + MD 529 College Savings Plans

All opportunities at JCS are contingent upon successful completion and receipt of acceptable results of criminal background clearances, drug test, and degree and/or license verification. If the position requires driving, a valid driver’s license, motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

The Associated: Jewish Community Federation of Baltimore and its Agencies are equal opportunity employers, dedicated to a policy of non-discrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law.