Purchasing Customer Service Assistant (supporting Defense Logistics Agency)

ASRC Federal Facilities Logistics, a subsidiary of ASRC Federal, is seeking a Purchasing Customer Service Assistant to support our programs in Fairfield, NJ.

This role is a hybrid position that will allow for some days remote and some in the office. 

Key Role:

• Provide customer service and purchasing material support for the base through email and phone calls using a database.
• Expedite requests for quote (RFQ) responses and purchase order (PO) shipments
• Process vendor acknowledgements, collect and review requested vendor PO documentation, close out purchase orders, receipt and cross-dock administrative functions and post other information into our purchasing system
• Review and resolve shipping and payroll discrepancies; assist buyers, program managers and other team members
• Perform data entry, run status reports, file and perform other general administrative duties as required

Basic Qualifications:

• High School Diploma + 2-4 years of relevant customer service experience
• Must be a US Citizen with the ability to pass a background check for access to the customer site, as needed
• Proficiency in Microsoft Office applications
• Excellent written and verbal communication skills
• Proficient Customer Service skills

Additional Qualifications:

• Experience in purchasing activities, supplier/vendor expediting, RFQs, follow-up with requests, OR resolving shipping discrepancies desired.
• Prior military sales and material purchasing background a plus.