Technical Writer

ASRC Federal Technical Services is seeking a Technical Writer to join our Remote Monitoring and Logging System (RMLS) team that supports the Federal Aviation Administration (FAA) in Egg Harbor Township, NJ. This is an on-site position.

RMLS is the FAA’s logging system for recording maintenance work performed on facilities in the National Airspace System (NAS). RMLS provides a rich database of unstructured text; reading every log file. 

We are looking for an experienced individual to work independently and in a team environment. This individual:

• Provides documentation from concept and design to development and final review.
• Creates documentation for a variety of work products, including technical reports, user guides, operations manuals, hardware descriptions, training material, and briefings.
• May create graphical images, flow charts, and diagrams for inclusion in documentation and presentations.
• May assist stakeholders in defining documentation requirements.
• Must have experience with Microsoft Office software products.

Required Skills

• Associates degree and ten (10) years of related work experience.  OR
  • Bachelor’s degree with a minimum of eight (8) years of related work experience.
• Permanent Residency/Green Card (with 3 years residing/working in the US) or US Citizenship is required for the FAA Public Trust/background investigation.  
• Proven work experience in writing technical documentation.
• Ability to:
  • Deliver high quality documentation, paying close attention to detail.
  • Quickly grasp complex technical concepts to document them in an easily understandable format using text and pictures.
  • Work in a team environment to support the team’s goals.
  • Define documentation requirements.
  • Create graphical images, flowcharts, and diagrams.
• Excellent writing, verbal, and customer relations skills.

Preferred Skills

• Knowledge/experience in FAA documentation control, formats, conventions, and terms used for the production of System Support Directives, handbooks, Notices and other NAS documentation.
• Ability to adapt to an agile environment.

Essential Job Duties                                                 

• Daily collaboration with stakeholders (Developers, Product Owners, and Product Managers) to interpret technical information into seamless products.
• Responsible for working with teams to obtain in-depth understanding of the application requirements.
• Develop, write, and edit standardized technical material for reports, manuals, instruction books and related technical and administrative publications concerning work methods and procedures.
• Create videos to help end users understand application features.
• Attend and may lead meetings, documentation reviews, working groups, and briefings.

Work Environment

• Full-time position with a standard flexible work schedule.
• Occasional travel (less than 5%).
• Cubicle environment.