Process Improvement Specialist

ASRC Federal Technical Services is seeking a Process Improvement Specialist to join our Automated Weather Observing System (AWOS) Data Acquisition System (ADAS) team that supports the Federal Aviation Administration (FAA) in Egg Harbor Township, NJ. 

ADAS utilizes sensors that detect lightning data strikes at Air Route Traffic Control Centers (ARTCCs). This data is transmitted to the Weather Message Switching Center Replacement (WMSCR) system for distribution in the form of meteorological reports.

We are looking for an experienced individual to work independently and in a team environment. This individual:

• Coordinates, plans, and collects information on process management, process improvement, operations analysis, or quality control/quality assurance activities. Supports the development of process, Quality Assurance (QA)/Quality Control (QC). Compiles and tracks data for special studies, audits, and other investigations. Assists with the development of training or familiarization materials for the above activities.
• Partially writes and supports the overall development and implementation of process re-engineering, quality, configuration management and business process modernization projects.
• Assists in the preparation of organization-wide plans and models. Responsible for reporting on progress and status. Partially writes and supports the overall development of and/or provides quality reviews of task materials.
• Researches and develops processes, audit documentation and detailed reports on the development, implementation and analysis of re-engineering methodologies, business improvement principles, configuration management and business process modernization projects. Develops plans and schedules for projects within the task. Develops and applies organization-wide plans and models consistent with organizational goals to achieve cost, time, configuration management and quality improvements. Performs analysis and evaluation of all aspects of FAA Business Operations.
• Provides specialized expertise in process improvement supporting FAA second level engineering policies and processes.

Required Skills

• Bachelor’s Degree with a minimum of eighteen (18) years of process improvement experience.  OR
• Master’s Degree with a minimum of fifteen (15) years process improvement experience.
• Specific training and/or certification in one of the following, iCMM, ISO, CM, or PMP is required.
• Permanent Residency (with 3 years residing in the US) or US Citizenship is required for the FAA Public Trust/background investigation.  
• Strong knowledge and background of second level engineering standards and policies.
• Knowledge of System Support Directive process.
• Ability to overcome challenges and setbacks.
• Flexibility and adaptability to work in a dynamic environment and adjust quickly to changing priorities and requirements.
• Ability to identify root causes of process issues and develop solutions.

Essential Job Duties                                                 

• Work with teams to implement process changes and improvements.
• Facilitates change management to ensure adoption of process improvements by employees, includes training.
• Suggests and implements improvements to existing processes.
• Documents all aspects of process improvement initiatives.
• Provides guidance on project planning and development and provides regular reports on progress.
• Collaborates with stakeholders across different team to ensure implementation and to assess impacts.
• Ensures that process improvement is aligned with SLE quality standards and requirements.
• May be tasked to support other systems within AJW-171.

Work Environment

• Full-time position with a standard work schedule.
• Cubicle environment.