Associate Technical Trainer

ASRC Federal Vistronix (ASRC Federal) is actively seeking a Technical Trainer to join our Denver-based team and support the delivery, instruction, design and development, administration, coordination, evaluation and maintenance of technical training programs and activities. The successful candidate will have a solid understanding of participating in and conducting technical training programs.  Most of the work will be performed virtually, but some travel will likely be required for this position.

Responsibilities

The successful candidate will work cooperatively and collaboratively with instructional system designers, training administrators and coordinators, subject matter experts, audio/visual production specialists, training developers, and other higher-level training personnel to conduct and support the administration of technical training programs and activities. The ability to work with both technical and non-technical audiences is very important. Principal responsibilities will include but are not limited to:

• Developing, facilitating, organizing, and conducting training programs or activities.
• Create and edit course materials and related instructional aids using Microsoft Power Point and Word.
• Develop instructional material and curriculum for online and in-person training.
• Support other trainers in the development of and implementation of technical training across virtual platforms and learning management systems.
• Facilitating meetings with subject matter experts from various levels of the business to design course programs, materials, and to schedule and deliver technical training.
• Schedule and facilitate in-person and/or virtual training programs and activities.
• Research and develop training modules or segments of larger training programs.
• Evaluate technical training program needs and effectiveness.
• Facilitate workgroups and meetings focused on instructional design and delivery.
• Manage and enter training programs and courses within the agency’s online learning management system.
• Provide training and technical support to learners encountering issues with courses, course completion, enrollment.
• Provide training and technical support for client’s on-demand training resources site.
• Assist and coordinate training logistics as required.
• Perform other duties as assigned.
• Limited domestic travel - travel one to two times every four months.
• Track and action tickets in Financial and Business Management System (FBMS).
• Assign Training Coordinators FBMS trainings.
• Track and update training records for FBSM training programs.
• Send training reminders via email 7 days before FBMS training is due and 1 day before training is due.
• Fill out daily reports of duties and tasks.
• A Bachelor’s Degree and a minimum 2 years’ experience working as a Technical Trainer in an enterprise environment OR an Associate’s Degree and at least 4 years of experience working as a Technical Trainer

Required Skills and Competencies

• Proficient in Microsoft O365: Microsoft Teams, Outlook Email and Calendar, and SharePoint.
• Intermediate skill level in Microsoft Power Point and Word to create course materials and related instructional aids.
• Experience using Microsoft Teams and Zoom video conferencing. 
• Excellent communication, organization, and time management skills.
• Strong technical writing skills.
• Good interpersonal skills.
• Logical and systematic analytical and logical thinking with the ability to communicate complex processes or ideas in a simple straight forward manner.
• Professional written and verbal communication skills to effectively convey advanced analytical and technical topics.
• Experience working with a wide range of personnel, including business sponsors, product owners, project managers, development teams, and end users at all levels of the organization.
• Comfortable dealing with ambiguity and adapting to changes in a matrixed environment.

Desired Skills

• Prior government work experience a plus.
• Experience with Microsoft Power BI or Microsoft Power Apps.
• Experience with Totara learning management software or similar software.
• Experience with Drupal

The successful candidate is subject to a U.S. Federal Government background investigation and must be able to meet the requirements to hold a position of public trust.

ASRC Federal is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.