Project Manager ERP- NetSuite

Position Overview:

We are looking for an experienced Project Manager to lead the end-to-end implementation of NetSuite at Ashley Stewart, Inc. This role is critical to ensuring a successful migration of our ERP system, which will integrate our key business processes across finance, supply chain, inventory management and Shopify ecommerce. The ideal candidate will have a strong background in project management, NetSuite implementations and retail industry experience and have great communication skills.

Key Responsibilities:

• Project Planning and Management:
• Develop and maintain detailed project plans, including timelines, milestones, and resource allocation.
• Oversee all phases of the NetSuite implementation, from initial planning and requirements gathering to go-live and post-implementation support.
• Coordinate with cross-functional teams, including IT, finance, supply chain, merchandising, e-commerce and third-party vendors to ensure alignment and timely execution of project tasks.
• Act as the IT SME for all NetSuite & Shopify modules and functionality and perform necessary training to all end users.
• Stakeholder Communication:
• Act as the primary point of contact between internal stakeholders and external vendors.
• Provide regular updates to senior management, including progress reports, risk assessments and mitigation plans.
• Facilitate project meetings, workshops, presentations and training sessions to keep all stakeholders informed and engaged.
• Risk Management:
• Identify potential risks and issues throughout the project lifecycle and develop strategies to mitigate them.
• Ensure that all project risks are documented, communicated and managed according to the project risk management plan.
• Budget and Resource Management:
• Manage project budgets, including cost tracking, forecasting, approvals and reporting.
• Allocate resources effectively to ensure that project deadlines are met within budget constraints.
• Quality Assurance and Testing:
• Manage the User Acceptance Testing (UAT) process, including coordinating testing activities and tracking defect resolution.
• Oversee the development of test plans, scripts and scenarios to ensure that the NetSuite system meets all business requirements.
• Change Management:
• Develop and execute a change management strategy to ensure a smooth transition to the new ERP system.
• Provide training and support to end-users to ensure successful adoption of NetSuite & Shopify across the organization.
• Go-Live and Post-Implementation Support:
• Coordinate go-live activities, ensuring that all systems are operational and that the business is prepared for the transition.
• Provide post-implementation support to address any issues and ensure that the system is functioning as intended.

Qualifications:

• Education:
• Bachelor’s degree in information technology, Business Administration or a related field.
• Experience:
• Minimum of 5 years of project management experience, with at least 3 years focused on NetSuite ERP implementations.
• Minimum of 2-3 years of project management experience focused on Shopify implementations.
• Proven track record of successfully leading large-scale ERP and Ecommerce projects in the retail industry.
• Strong understanding of retail business processes, including finance, inventory management, supply chain and e-commerce.
• Skills:
• Excellent project management skills, including the ability to develop and manage project plans, budgets and timelines.
• Strong leadership and team management abilities, with experience managing cross-functional teams.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency in project management tools such as Microsoft Project, Confluence, JIRA, Excel or equivalent.
• Strong problem-solving skills with the ability to anticipate and address project challenges.
• Certifications:
• PMP (Project Management Professional) or PRINCE2 certification is highly desirable.
• NetSuite certification is a plus.