Parts Counter Arapahoe Hyundai

Arapahoe Hyundai is seeking an experienced Parts Counterperson to join their team!

Previous dealership Parts Counterperson experience preferred.

Compensation:$50,000-$75,000 Annually (wage is comprised of base salary and % of department profit to be determined as part of pay plan.)

Work Hours: Full Time schedule as defined

Pay and Recognition:

• Paid holidays & paid time off
• Paid training
• Holiday match

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave  or 1 week paternity leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional advantages:

• Employee assistance program
• Employee discounts on vehicle purchases, parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives
• Aggressive Employee referral program with bonus opportunities
• Saturday lunches provided by the dealership.

Job Description Summary

Sells parts to all customers, over the counter, through the shop, or on the phone.

DUTIES AND RESPONSIBILITY

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Stocks and posts incoming orders as needed.
• Assists Parts Manager in processing stock orders and stock replenishment daily or as necessary.
• Assists Parts Manager with annual parts physical inventory.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Receives payment from retail customers or obtains credit authorization.
• Sets up orders for daily shipment, delivery or pick-up.
• Solicits assigned accounts by phone.

SKILLS AND REQUIREMENTS

• High school diploma or General Education degree (GED) in addition to 2+ years of related experience and/or training; or equivalent combination of education and experience.
• English language required (bilingual is a plus)
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Valid Driver’s License
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move more than 50 pounds.
• Typically works in a shop environment and uses a computer, telephone and other equipment as needed to perform duties.
• Must be able to pass pre-employment screening (background and drug.)
• Must be at least eighteen years of age
• Applications will be accepted and candidates evaluated on an ongoing basis until the position is filled.