Service Director - LHM CDJR 104th
About Asbury
Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Join a Winning Team at Asbury Automotive!
A True CAREER Opportunity! Extensive advancement opportunities!!
Compensation: $175,000 - $250,000 / Annually (Compensation can and will be based on Performance and Experience)
LHM Chrysler Dodge Jeep Ram 104th is now a subsidiary of Asbury Automotive a Fortune 500 Automotive retailer with over 170 locations with 31 brands across 15 states!
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.
Follow Larry H. Miller Dealerships on Facebook and LinkedIn to learn more about us and current open positions.
Company Benefits:
Pay and Recognition:
- Semi-Monthly Pay
- Paid holidays & paid time off
- Deferred Holiday Pay Match
- Paid training
- Stock Awards (select management and front-line team member’s eligible
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Asbury Automotive Group Service Director, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused who will help us redefine the car-buying experience. Does this sound like you? Apply now!
The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and shuttle driver, etc.
- Manage employee schedules and pay plans
- Forecast goals and objectives for the department and strive to meet them
- Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
- Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
- Attend manager meetings and conduct service department meetings
- Prepare and administer an annual operating budget for the service department
- Maintain Asburys specified service customer pay gross profit growth
- Maintain technician proficiency as specified by Asbury standards
- Partner with technical schools to recruit technicians
- Partner with OEM and other third party vendors
- Handle and resolve customer complaints
- Motivate, train, develop and reward employees
- Communicate with customers about maintenance and service work needed effectively
- Continue to maintain Asbury's value, quality, and integrity
- Provide and maintain a safe work place and environment for employees and customers
- Other duties to be determined by management
- Strong customer service skills are a must
- Must be able to manage a team, motivate and develop
- Experience with CDK or other automotive software required
- Strong technical aptitude is required
- Proven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop
- Must have 3+ years as an automotive Service Writer/Service Assistant Manager
- Previous automotive Service Management experience is required
- Must be able to manage in a fast paced work environment
- Must be able to pass pre-employment screens (background & drug test)
Applications will be accepted and evaluated until a candidate is selected.
Other details
- Job Family Service
- Pay Type Salary
- 1800 W 104th Ave, Denver, CO 80234, USA