Internal Service Technician - Mercedes-Benz Fort Worth
About Asbury
Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As an Internal Service Technician at Mercedes-Benz Fort Worth, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Internal Technicians who will help us redefine the car-servicing experience. Does this sound like you? Apply now!
The Internal Technician's primary goal is to ensure an extraordinary client experience while creating client advocates. The Internal Technician position will also be responsible for diagnosing and repairing dealership vehicles with integrity and ethics, and also maintaining a positive relationship with internal clients in accordance with dealership policies and standards.
- Must be able to drive and operate vehicle
- Examines vehicle, diagnoses and, if needed discusses with Internal Team Leader or Internal Service Advisor as to the nature and extent of damage or malfunction
- Communicates additional service requests to the Internal Service Advisor for communication to client
- Plans work procedure in cooperation with the Team Leader
- Provides labor time estimates to the Internal Service Advisor
- Monitors repair time and updates Internal Service Advisor on status often for dealership vehicles.
- Maintains strict adherence to dealership policy on vehicle care and operation
- Completes story, or documentation for service repairs
- Knows and understands dealership computer system
- Wears approved safety glasses when in designated safety areas
- Adheres to dress code in accordance with dealership and/or manufacturer standards
- Keeps work area clean and tidy in accordance with dealership standards
- Attends company and factory training
- Keeps current with factory technical bulletins
- Should be willing to obtain State Inspector license if not already completed
- Keeps current with manufacturer warranty requirements
- Understands and follows Federal, State and local regulations such as disposal of hazardous wastes
- Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
- Knows and understands the Park Place Privacy and Information Security Policy, and adhere to its requirements
- Attends weekly department meetings
- Must have great technical and mechanical skills
- Must be a team player and have the ability to work repetitively on complex tasks
- Must be a minimum of eighteen years of age
- Must have a valid driver’s license
- Must be able to pass pre-employment screening (background & drug test)
Company Benefits:
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Deferred Holiday Pay Match
- Paid training
- Stock Awards(select management and front-line team member’s eligible
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
INDTECH
Other details
- Job Family Service
- Pay Type Hourly
- Fort Worth, TX, USA