Physicians Charlotte Market - Associate Market Medical Director

Work Location: 3022 Eastway Drive, Suites 1-3, Charlotte, NC 28205

Job Summary:

ArchWell Health is an innovative, rapidly-growing medical group that is changing the way primary care is delivered to seniors. Our state-of-the-art centers are located in communities where there is little to no quality healthcare today. The ArchWell Health model of care is entirely driven by proving better primary care to our patients, not by the volume of services we provide. Because we are fully accountable for the health of our patients, we spend more time with them and offer more comprehensive care. Put simply, we provide the care that our patients deserve. For more information, visit www.ArchWellHealth.com.

The Associate Market Medical Director is responsible for providing leadership and administrative support to a group of providers in a market. This role is primarily patient-facing, but will have dedicated time in their schedule for administrative work. The ideal candidate will be a physician with experience in value-based care who enjoys patient care but is seeking to expand into a leadership role.

Clinical Duties Include:

• Rendering outpatient primary care medical and consulting services for ArchWell Health patients
• Keeping and maintaining (or causing to be kept and maintained) appropriate records of all professional services
• Appropriately documenting the care of patients which includes ensuring the accuracy of patient records, encounter notes, medical diagnoses, and documentation
• Working with care team members and other employees in a collaborative manner consistent with ArchWell Health’s policy of providing high quality care while maintaining excellent morale among colleagues
• Working with colleagues to ensure a high-quality patient experience, that minimizes wait times and allows patients with urgent needs to be evaluated in a timely manner
• Being available to participate in public relations, direct sales, or outreach events inside or outside of ArchWell Health centers in order to engage the community and promote the ArchWell Health model of care
• Participating in clinical meetings which include reviews of hospitalized patients, clinical outcomes, quality improvement and/or peer review activities
• Being available for call coverage on nights, weekends and/or holidays with respect to patients of the center(s) where the provider regularly provides clinical services or, if requested, to patients of other ArchWell Health centers, pursuant to a call schedule determined by ArchWell Health in its discretion, provided the provider’s obligations will be consistent with the demands placed on other providers

Associate Market Medical Director Duties Include:

• Provide direct leadership to a subset of providers in the market, likely across multiple locations, including conducting monthly (at minimum) 1:1s, conducting annual performance reviews, reviewing standard metrics, and addressing performance or behavior-related issues if present
• Conduct referral reviews, IDT rounds, and admission record reviews as needed to support direct reports and drive stronger utilization management within the market
• Partner with operations to drive and execute workflows in alignment to the ArchWell Health model

Required Education/Experience:

• M.D. or D.O. graduates
• Minimum of two (2) years of experience post residency (MD/DO)
• Minimum of one (1) year of recent, relevant value-based care experience
• Board certified/eligible in Internal Medicine or Family Medicine (required for physicians only)
• Be highly collaborative, and enjoy leading care teams with a patient-centric orientation
• Confident in the ability to deliver high quality primary care, which includes being available to patients and addressing their medical and social needs
• Driven to care for those with comorbid conditions, the elderly and/or medically underserved
• Passionate about their work and energized by being part of a fast growing organization
• Internal Candidates must be in good standing with no disciplinary action in the past 12 months at ArchWell Health

About ArchWell Health: 

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. 

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members. 

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.