Client Services - Community Corrections - Case Manager Assistant- Part Time

Under the direction of the Senior High Risk Case Managers, the Case Manager Assistant is responsible for monitoring the program compliance of low, medium, and high-risk program participants arrested for misdemeanor and felony related offenses and assisting with program and project development as needed. This position is not covered as defined by The Board of Commissioners of the County of Allen Employee Handbook. 

ESSENTIAL FUNCTIONS:

• Meets and consults with program participants, preparing legal documents, distributing informational handouts, answering general questions and explaining program rules and conditions.
• Monitors compliance of the rules and regulations.
• Access numerous computer databases to obtain information and verify and investigate pass requests and information.
• Meets with participants for pass requests needing immediate attention or to answer questions.
• Responds and documents all telephone and email correspondence from program participants, program participants’ families, treatment providers, transitional living facilities and attorneys.
• Enters program participant’s data into the computer accurately and completely.
• Prepares and forwards necessary program participants requirements documents to counselors and agencies.
• Reviews and processes reports from all referral sources, reviews deficiencies, when necessary, makes referrals to agencies for additional services, and imposes monitoring sanctions.
• Conducts observed urine drug tests on a random basis and maintains drug test records.
• Prepares successful and termination discharge paperwork for all program participants.
• Reviews program participants’ files for accuracy and completeness prior to creation of discharge paperwork.
• Tracks compliance with all policies, regulations, and procedures, as well as monitors the progress of all clients, to include Residential Service Clients.
• Performs all other duties as assigned, including overtime as required.
• Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.
• Completes program participants intakes. Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant’s behavior and compliance with court’s order.
• Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant’s behavior and compliance with court’s order.
• Must model Pro-Social behavior at times and in all places.

REQUIREMENTS:

• Bachelor’s Degree in Criminal Justice, Behavioral Science, or related field of study and three years’ experience in case management or related experience
• Ability to obtain Criminal Justice Risk Assessment (IRAS) Instrument Training/Application Certification
• Knowledge of all local, state, and federal laws applicable to program operations
• Strong written and verbal communication skills

• The agency subscribes to the National Institute of Corrections’ Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies.

• Knowledge of standard policies and practice of Allen Superior and Circuit Court
• Knowledge of treatment programs and services available to program participants to offer referrals to program participants
• Ability to deal swiftly, rationally, and decisively with potentially violent individuals and precarious situations
• Strong interviewing skills to investigate, counsel, and work with program participants and their families to complete all the program requirements
• Strong supervisory skills to provide intensive case management services and ensure completion of program requirements
• Ability to maintain strict confidentiality of all department records and information
• Knowledge of evidence collection and preservation techniques to conduct urine drug screenings
• Strong computer skills with the ability to use Microsoft Office and other job-related software
• Ability to work at either ACCC location
• Knowledge of evidence-based principles and practices.

DIFFICULTY OF WORK:

The Case Manager Assistant uses judgement when supervising program participants within legal requirements and guidelines and ensuring program participants finish the program completely. Cases Manager Assistant duties include many variables, when considering recommendations for program participants that require consideration of unique situations and a variety of complex, individual circumstances and choices.

RESPONSIBILITY:

The Case Manager Assistant is responsible for providing substantial contributions when supervising program participants in Allen County Community Correction programs. Purpose and desired results are known, and some unusual cases and circumstances are discussed with supervisors. Work is reviewed for completeness, soundness of judgement, and compliance with laws and regulations.

PERSONAL WORK RELATIONSHIPS:

The Case Manager Assistant maintains frequent communication with other County employees, program participants, officials from various governmental and social service agencies, and members of the public regarding the coordination of reentry of serious and violent felony program participants.

WORKING CONDITIONS:

The Case Manager Assistant works in and out of an office setting with frequent contact with potentially dangerous, violent, and abusive program participants convicted of various misdemeanor and felony offenses. There is some standing and walking with frequent sitting. Some lifting of up to 40 pounds, bending, reaching overhead, and kneeling is required. Frequent mental/visual effort, attention to detail, detailed inspection, and typing are to be expected.

SUPERVISION:

None

LICENSING:

Ability to obtain Criminal Justice Risk Assessment (IRAS) Instrument Training/Application Certification

Valid Driver’s License

IMMEDIATE SUPERVISOR:

Senior High-Risk Case Manager

HOURS:

Times vary; 29 hours/week as assigned; some evening and weekend hours; overtime as required.

EEO CATEGORY:

1102

WORKERS’ COMP CODE:

8820