NY Operations Specialist II - Document Execution
Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.
Purpose
The Document Execution Operations Specialist II works in the NY Foreclosure Department and is responsible for drafting documents such as Affidavit of Indebtedness, Consents to Change Attorney, Depositions, Oaths & Reports, and other pleadings as assigned. The processor will also correspond with clients, courts, prior counsel, and venders related to the specified pleadings. This position entails training new hires and workload distribution.
Specific Duties & Responsibilities
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- Document review and retrieval for items necessary to proceed with drafting
- Drafting documents such as Affidavit of Indebtedness, Consents to Change Attorney, Oaths, Depositions, and other documents as assigned.
- Uploading documents to client for review, execution and return
- Document Retrieval which will include follow up communications with the Client, Referee or Counsel
- Receive document execution requests by client system, email, and by phone.
- Utilizing reports to follow-up and monitor impediments and escalations.
- Retrieve daily workloads from internal case management system and the various client systems
- Receive client, borrower, court, and prior counsel calls regarding specific pleadings.
- Provide excellent customer service.
- Provide updates to clients on files in the team’s portfolio as needed.
- Update client electronic systems, including but not limited to BKFS, TEMPO, ADR, SSE, etc, for all New York Foreclosure matters.
- Assist with other duties and special projects as needed.
Job Requirements
- Bachelor’s Degree Preferred
- Minimum 1-2 years of foreclosure experience; 2+ years preferred. Experience with New York Foreclosure preferred
- Basic knowledge of Microsoft Office (including Microsoft Excel) preferred, prior experience in foreclosure processing client systems preferred, previous law firm or loan processing experience preferred.
- Ability to type quickly and accurately, and proficiency with technology is a must.
General Competencies
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Communications |
Writes and speaks effectively, using proper communication techniques for the situation; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions; ask others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinions. Able to express ideas and transmit information clearly in writing. |
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Customer Service |
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. |
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Dependability |
Conscientious, responsible, and reliable with respect to work completion, schedules and deadlines, as well as attendance; demonstrates ability to adjust to changing job requirements and/or volume of work; uses resources, including time, effectively and efficiently; learns and uses technology and equipment to improve productivity. |
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Initiative |
Identifies what needs to be done and takes action; keeps current with new work methods, skills, and technologies related to job/profess; willingly accepts additional assignments; takes appropriate action in face of obstacles; takes ownership for self-development and learning. |
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Integrity and Ethics |
Demonstrates commitment to Bluegreen/Division/Department vision, mission and core values; participates in Bluegreen/Division/Department initiatives; takes action consistent with core values even when others don’t; follows company/division/department policies, standards and procedures; follows through on commitments and agreements; holds self accountable for mistakes. |
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Interpersonal Skills |
Develops and fosters professional relationships; builds rapport with others; approaches others about sensitive issues in non-threatening ways; listens to and acknowledges other ideas and concerns, even when holding a different opinion; regulates own emotions, thoughts and feelings. Is open to giving and receiving feedback. |
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Job Knowledge |
Demonstrates knowledge of techniques, skills, equipment, procedures and materials applicable to their position. Applies knowledge to identify issues and internal problems; works to develop additional technical knowledge and skills. |
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Quality of Work |
Maintains high standards despite pressing deadlines; does work right the first time; corrects own errors; regularly produces accurate, thorough, professional work relative to the position. |
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Quantity of Work |
Produces an appropriate quantity of work; does not get bogged down in unnecessary detail; able to manage multiple projects; able to determine project urgency in a meaningful and practical way; organizes and schedules people and or tasks. |
In addition to remote work for most positions, we offer a comprehensive benefit program including:
- Company Paid Life and Disability Insurance plans
- Medical, Dental and Vision Plans with Prescription coverage
- 401K Retirement Savings Plan
- Flexible scheduling (within reason, depending on position)
- Generous PTO plan for all full-time employees
- Full equipment station at no cost for remote employees, including dual monitors
- Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
- Wellness programs and employee discounts
- Learning and development training opportunities for both personal and professional growth
- And so much more!
Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Other details
- Job Family Aldridge Pite, LLP
- Pay Type Hourly