Director, Deal Desk - Sales Operations
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer:
- Multiple medical plans including a high deductible, low cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, including vacation time, sick days, Company holidays, floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
- Employee Stock Purchase Program with additional opportunities to earn stock in the Company
- Retirement planning through the Company’s 401(k)
Who we are looking for:
The Director, Deal Desk is responsible for leading and managing the deal desk function within the organization, ensuring that complex deals and pricing proposals are aligned with business goals, financial targets, and operational standards. This role will be a key member of the Sales Operations leadership team and partner closely with our Enterprise AEs and Field Sales Leaders.
Specifically, we are looking for someone who has experience with Enterprise Sales as well as tactical pricing discounting deals for smaller customers. The ideal candidate is excited and experienced with building systems and processes and has deep experience leading strategic deal management resources. This person sees the value of partnering with Sales leaders to ensure quality deals are created that benefit both the customer and ACV. We are looking for someone who can balance process and policy with true business partnering with our Sales teams and enablement.
What you will do:
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What you will need:
- Ability to read, write, speak and understand English.
- Bachelor’s degree in mathematics, economics, finance or business
- 7+ years’ experience leading deal management teams (Deal Desk, Order Operations, Quoting resources, etc.) taking multiple product lines to market.
- Tech Enabled Services and SaaS Experience required; a process oriented mindset with an eye for scaling and standardizing
- Experience partnering with Sales leaders and individual contributors in an Enterprise as well as SMB (Auto Dealers) sales environment with a proven track record of building relationships that show value to the Sales organization
- Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences up to the senior executive level
- Deep deal modeling experience with an understanding of COGS, margins, profits and cost accounting principles
- Ability to work flexible hours around busy periods of month, quarter, or year-ends
- Comfortable working in an environment with a sense of urgency with ambitious work ethic - you love seeing the impacts of your work reflected in the success of your team
- Problem solver - ability to identify areas of improvement and need to be able to find solutions independently and effectively
- Experience with Salesforce, CPQ, and CLM systems and the ability to create and analyze ad-hoc reports and financial models; SQL experience a plus
- Both startup and publicly traded company experience preferred
Compensation: $160,000.00 - $200,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
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Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
Other details
- Job Family Sales
- Job Function Sales Ops Mgmt
- Pay Type Salary
- Boston, MA, USA
- Buffalo, NY, USA
- Connecticut, USA
- Massachusetts, USA
- New Hampshire, USA
- New York, USA
- Rhode Island, USA