Director Communications

We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason.  We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities.

Position Summary: The Director of Communications directs and oversees all communications activities to support operational goals and optimize overall staff and patient experiences at ACCESS. The Director of Communications sets and guides the strategy for all communications and marketing initiatives, both internally and externally, while leveraging the ACCESS brand and voice through technology and outreach. The Director proactively seeks to promote innovation and creative approaches to communicating with patients, partners, staff, and other stakeholders.

Core Job Responsibilities

• Direct all aspects of the ACCESS brand, both internally and externally, to protect and maintain ACCESS’s image and value proposition, drive growth, ensure consistency, expand awareness, and elevate ACCESS as a leading primary care health system.

• Oversee all aspects of site communications, digital communications, and the external marketing of ACCESS programs and services, including developing, distributing, and maintaining all print and electronic collateral.

• Manage third-party vendors to ensure requirements and objectives are successfully met in the development and execution of ACCESS-branded materials.

• Work collaboratively with internal departments and health centers to support communications and marketing needs by providing strategic communications counsel and ongoing support.

• Co-lead efforts to optimize ACCESS patient outreach activities across all communications mediums and tools.

• Develop and implement internal communication strategies, including ACCESSPoint, that improve business performance, connect employees, and reinforce our mission and culture.

• Build and develop collaborative relationships with health centers and administrative departments at all levels throughout the organization to provide ongoing expertise and counsel.

• Effectively manage direct reports, communicate expectations, provide coaching and feedback, monitor and control performance, and provide development opportunities.

• Perform other duties as assigned.

Requirements/Preferences

• Bachelor’s degree in communications, Marketing, Journalism, or a related field required

• Minimum ten (10) years of experience in the essential job responsibilities required.

• Minimum of five (5) years of experience managing direct reports is required.

• Minimum of five (5) years of experience with website development, SEO/SEM, and digital marketing efforts is required.

• Experience in healthcare-related field preferred

• Proven track record of executing communications projects from conception through conclusion.

• Minimum of five (5) years of experience managing outside vendors, including media and graphic designers, is required.

• Advanced proficiency in Microsoft Office Suite (including Microsoft Word, Excel, and PowerPoint) required.

• SharePoint experience preferred.

ACCESS is a Network of Federally Qualified Health Centers treating patients on the frontlines of community-based health care. Depending on position applied/being recruited for, candidates may be required to be vaccinated against communicable diseases, and provide supporting documentation proving that they are properly vaccinated, or apply for religious and/or medical vaccination exemption as a part of the application process.