Director Residential Operations

Put your heart to work at AbleLight!

AbleLight is currently hiring a Director Residential Operations for the MN market.

At AbleLight, we believe the world shines brighter when people with developmental disabilities achieve their full potential. We pioneer life-changing services that empower the people we serve to thrive.

In this position, the Director Residential Operations is to lead the team that delivers person-centered care and services to those we support in a group home setting to fulfill our purpose for existing.

Requirements:

• Bachelor’s degree in related field or equivalent experience required.
• 5-7 years of previous experience in a work position, volunteer/community role, or educational setting that focuses on serving and helping others. 
• 5 plus years of leadership experience in a related field leading a dispersed team over a broad geography and proven success with market growth.
• Ability to be flexible on hours and residential settings in your local community to assist colleagues and those we serve.

Benefits:

We support the whole person and have designed our benefits with you and your family's total well-being in mind:

• Health and Wellness: Medical, Dental, and Vision benefits starting the first of the month following 30 days of employment and access to Teledoc. 
• Financial Wellness: 403(b) Retirement Savings Plan with 3.5% matching contributions, Health Savings Account, Flexible Savings Account, and Basic Life, AD&D, STD, and LTD insurance.
• Work/Life Balance: Paid Time Off (PTO), Tuition Reimbursements.

• Hybrid with the ability to travel into the programs across Minnesota.
• Ongoing training to support Career Development
• We are now also offering Any Day Pay. With Dayforce Wallet, you get access to your pay as soon as you've earned it at no additional cost to you. 

Responsibilities:

Talent, Leadership & Results:

• Align the passion and talents of others and create an environment where individuals and teams can thrive. Focus areas include:
• empower leaders, teams, and promote collaboration with operational leaders, human resources, quality, and nursing
• attract and hire leaders welcoming, onboarding, and mentoring new leaders on the team
• develop your team by coaching in the moment, identifying training and development needs and programs as part of Quarterly Connections.
• facilitation of regular meetings and assuring required trainings are completed and documented for the support of People We Serve (PWS) and quality, compliance expectations
• show recognition and appreciation
• remove barriers, achieving results, and high levels of employee engagement.
• Actively supports quality through preparation and participation in state licensing survey as required and specifically in walk-though, exit meetings, and responses required.
• Maintains a focus on metrics and budget to positively support area and state business results.
• Demonstrates positive leadership behaviors leading the way through individual behavior.
• Act as an escalation resource for any colleague, person we support, or parent & guardian in the home if local leadership efforts to resolve a topic are not successful.
• Bring recommendations forward related to quality and process improvements for our employees and those we serve to enhance standard operating procedures.

Growth:

• Develops plans that grow our residential services in their market and achieves our balanced scorecard results, through strong and collaborative working relationships with colleagues, leadership, PWS (People We Serve) and their parents and guardians, and corporate partners.
• Consistently reviews to assure working knowledge of regulations & updates. Identifying opportunities and needs for additional reimbursement opportunities and compliance.
• Ensures standard AbleLight operating procedures are followed to scale growth and achieve quality.

Community Relationship & Quality:

• Seeks data from internal and external resources, participates in local community organizations, professional groups, and industry memberships to ensure quality-focused, efficient delivery of person-centered care and services to those we are blessed to serve.
• Responsible for coordination, oversight of nursing, quality, and operational leadership within operational scope, in collaboration with the person supported, parents & guardians, external clinical or local/state representative & providers, and internal partners.
• Ensure timely, comprehensive, and objective documentation fully using AbleLight’s health information technology, human resource technology, and financial technology.
• Complete all individual training and development and direct Managers in adherence to training of direct reports within scope as required by local, state, federal and AbleLight policies and procedures.
• Ensures all related state and local licensing, regulations, and expectations are implemented consistently across the homes in their area of accountability.

Be part of a team who enhances the lives of our individuals in every way possible. Apply today and make a difference in your community!