Customer Experience Rep

16051 S Dixie Hwy, Miami, FL 33157, USA Req #61394

Tuesday, October 22, 2024

We are BrandsMart – A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based environment with competitive benefits. This is much more than a job – it is a career with purpose.

Cashier

Operate cash terminals and verify purchase price
Process payments
Clean and maintain cash office
Detect common signs of shop lifting, theft, and other security risks and promptly communicate potential problems to store management

Returns

Knowledge of BrandsMart USA return and exchange policies
Handle all customer inquiries quickly in a courteous and efficient manner
Must be able to provide a solution with minimum supervision
In specific locations, receive and document customer repairs. Prepare transfer forms to track merchandise and for safe transport to the BrandsMart Service Center

Customer Service

Handle incoming customer calls pertaining to customer inquiries quickly in a courteous and efficient manner.
Assist customers with delivery related inquiries
Must be able to provide a solution with minimum supervision

BrandsMart Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, BrandsMart is proud to offer competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well-being programs
401(k) plan with contribution matching
Paid time off, including vacation days, sick days, and holidays
Life and disability insurance
Medical, dental and vision insurance
Pay on Demand

**Benefits vary based on full- and part-time employment status.

About BrandsMart
At BrandsMart, we sell a wide variety of consumer electronics, home appliances, furniture, and accessories throughout the Southeast United States. Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career – our focus on being a premier retail leader and providing a customer experience that is second to none. If you are looking for a company with passion and a dedication to our customers and team members alike, join us today.

BrandsMart is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
BrandsMart is an Equal Opportunity Employer.

#Indeed-Full-Time

Other details

Job Family BMUSA - Store
Job Function BMUSA Store Operations
Pay Type Hourly
Hiring Rate $13.00

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16051 S Dixie Hwy, Miami, FL 33157, USA