Service Center Technican
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
Summary
To perform accurate diagnoses and repair of consumer electronics and appliances in the Service Center. Properly complete all necessary service orders / paperwork associated with the repair. Calculate estimates on all non-warranty repairs. Research product, part information and determine warranty status.
Should Include:
• Knowledge of most common consumer electronics and/or appliances
• Experienced in trouble shooting to modular level
• Ability to read schematics, research part and product information
• Basic PC skills with the ability to navigate service software and vendor websites
Duties and Responsibilities
• Ensures accurate documentation of service orders
• Maintains a safe and clean work environment
• Performs repairs in accordance with manufacturer specs and in a timely efficient manner
• Communicates with retail store associates on product usage and training
Education and Experience
• No minimum experience required
• 2 years of technical experience preferred
• Type I EPA Certification preferred for appliance technicians
Required Skills and Competencies
• Strong time management skills
• Strong mechanical aptitude
• Strong PC skills
Physical Requirements
Hearing/Speaking:
Effective communication with associates, supervisors/managers, and customers as required Bending/Stooping:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Climbing:
• Not Present Lifting:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Lifting Weight:
• Ability to lift-up to 40 lbs. independently and greater than 40 lbs. with assistance
Pushing/Pulling:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Sitting:
• Occasionally (activity or condition exists up to 1/3 of time)
Standing:
• Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking:
• Frequently (activity or condition exists from 1/3 to 2/3 of time
Aaron’s Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
- Sundays off
- Employee assistance program
- Employee purchase program with exclusive discounts
- Physical and financial well-being programs
- Tuition reimbursement
- Employee Business Resource Groups
- 401(k) plan with contribution matching
- Paid time off, including vacation days, sick days, and holidays
- Life and disability insurance
- Medical, dental and vision insurance
- Paid paternal leave
- Stock purchase plans
- Pay on Demand
**Benefits vary based on full- and part-time employment status.
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer.
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Other details
- Job Family Service Center
- Job Function Service Centers
- Pay Type Hourly
- C0S01 - Fl Service Ctr, 500 Highway 92 E., Auburndale, Florida, United States of America