Accounting - Accountant

LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."

As an integral part of a team, is responsible for continuously looking for ways to improve each guest’s experience from providing exceptional guest service to gathering all appropriate information to properly consolidate revenues and expenses of the operations on a monthly basis. This position provides financial and administrative services to the accounts receivable and income audit departments. Duties will include credit, collections, billings, cash receipts and audit of daily hotel revenue transactions in a timely manner

1. Process daily cash receipts and credit card payments in compliance with financial policies and procedures.  Review for accuracy of charges and reconcile the accounts receivable ledger. 
2. Monitor the A/R aging accounts on a weekly basis to ensure proactive collection efforts
3. Prepare and send invoices to customers and resolve any discrepancies/disputes.
4. Maintain credit card prepayment program for hotel’s special events such as New Year Eve Gala and “Halekulani Living” special featured guest.
5. Maintain a complete and accurate filing of all reports and miscellaneous source documentation. Ensure records with backup are kept in line with regulations and as per company policies.
6. Audit hotel revenue transactions, paperwork, rebates, paid outs, miscellaneous charges that are posted to the Hotel Management System and Point of Sale (POS) systems.
7. Prepare and distribute the daily revenue report for management review.
8. Assist in daily, monthly, quarterly and annual closing activities.
9. Assist in responding to guest inquiries including requests from other departments within the hotel.
10. Perform all other duties as may be required or assigned.

Reports To:         Financial Controller or Assistant Controller

Supervises:        N/A

• High school diploma or equivalent vocational training certificate.
• College degree in Accounting.
• 3 years accounting experience.
• Experience with computers (windows based) and calculators.
• Any combination of education and experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position.

• None

• Ability to anticipate guest needs; respond promptly and acknowledge all guests.
• Ensure familiarity with all hotel services and features.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to prioritize and organize.
• Ability to be a clear thinker, remaining calm and resolving problems using good judgment.
• Ability to follow directions thoroughly.
• Ability to work cohesively with co-workers as part of a team.
• Ability to work with minimal supervision.
• Ability to maintain confidentiality of guest information and pertinent hotel data.
• Ability to maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
• Ability to resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain knowledge of property management system and manual procedures.
• Knowledge of payroll rules and processing.
• Ability to assist Accounts Payable by verifying ledger codes, batch invoices and post invoices.
• Ability to assist Accounts Payable in creating new vendor accounts in system and update vendor master accounts.
• Ability to assist Accounts Payable to ensure the security of all unused checks.
• Ability to assist Income Audit to determine proper posting and possible testing of system postings.
• Ability to present a physical, professional image.
• Arrive to work on time and be ready to work at your work station at the scheduled starting time.

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exert physical effort in transporting banker boxes (25 pounds) to storage archive (located in office).
• Endure various physical movements throughout the work areas.
• Reach overhead 2 feet.
• Remain in stationery position for long periods of time (4-8 hours).
• Ability to visually see computer screen and work papers.

Job involves working in:

• Indoor offices
• Under variable temperature conditions (hot or cold due to fluctuations with the air conditioner)
• Under variable noise levels
• Around dust and/or mite hazards (due to paper storage)
• Flexible work schedules based on required corporate deadlines and system upgrades

Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.