Quality Supervisor

Job Summary:

Responsible for leading and representing Quality on the plant floor and provide

direction to maintain the Quality Assurance systems in place. Aids in managing facility internal audits,

compliance to GFSI-customer-regulatory requirements, coaching-teaching-mentoring QA staff, and

supporting continuous improvement activities in the plant.

Job Duties:

Duties may include, but are not limited to the following:

 

• Lead GFSI initiatives and serve as back up the QA/Sr.QA Manager for all things Food

Safety & Quality

• Ensure preparation and compliance of all Quality Systems material and information often

utilized in audits

• Participate and at times lead the audits with companies, agencies and auditors for the site

team

• Perform & maintain risk assessments for new materials coming into the facility

• Execute and lead RCA-CAPAs in accordance with corporate and site policies

• Investigate consumer complaints and monitor corrective action effectiveness

• Maintain and monitor the Quality Notification (QN) or similar supplier incident system to

close out

• Generate-Review-Close Incident Reports as related to FSQA

• Coach-Teach-Mentor QA Staff to help build contingency plan bench strength

• May be required to maintain staffing schedules and provide feedback for QA Staff

performance reviews

• Aid in management of commercialization projects from a quality perspective to assure

specifications are met

• Advise commercialization and production teams on process specifications, process

capabilities, and customer requirements to include recipe and sensory

• Be able to perform Mock Recall / Trace exercises as required

• Oversee Document & Record Control programs as they pertain to FSQA

• Support QA Manager and commercialization teams in integrating customer and compliance

requirements into internal specifications

• Actively participate in the Hearthside Production System activities (Drumbeat, Weekly KPI,

Tiered Auditing, etc.)

• Participate in sensory and/or product evaluation tests as required by site

• May serve as primary Quality liaison on test, proof of concept, and initial production runs

• May serve as primary resource to track action items developed via test runs through

closure

• Aid in monitoring Sanitation activities including, but not limited to verification of MSS, PEM

and non-PEM swabbing, and Pre-Operational inspection

• Coordinate QA and Production training related to FSQA requirements and initiatives

• Off-shift training, performance verification, and plant-based meeting participation

• Perform other duties as assigned

Required Competencies & Knowledge:

Knowledge of:

 

• PCQI or HACCP Training Certificate

• Knowledge and experience with SAP preferred

• GFSI certification a plus

• Basic RCA and CAPA tools

Skilled in:

• Internal Auditing

• Influencing Quality Culture behaviors

• Procedure/Standard Work generation

Ability to:

• Communicate effectively both verbally and in writing

• Recognize food safety & quality gaps and provide a plan to address

• Manage multiple projects at a time

• Investigate complaints and incidents with minimal oversight

• Influence Quality Culture behaviors

• Work collaboratively with all departments

• Must be accurate and detail-oriented

• Ability to work with minimal supervision and at times independently

Proficiency in:

• MS Office Suite, SAP a Plus

• High school level math

Work Environment:

• Frequent production environment exposure which includes noise, dust, heat, cold,

moving machinery, fork lifts, and slippery floors

• Ability to work in hot or cold temperatures dependent upon site (Bakery vs Fresh)

• Communicate in English both written and verbal

• Handle daily employee issues

• Travel up to 10% is possible

Physical Requirements:

• Reaching with hands and arms throughout shift

• Ability to use hands and fingers

• Ability to see, hear and talk

• Employee frequently required to sit

• Occasionally required to walk, climb and/or balance

• Ability to lift and carry up to 20 lbs

• Walk up to 400 yards to work and break areas

Minimum Qualifications:

• Two-year college degree in science or related field required. Four-year college degree

preferred. (Exceptions approved by Platform Quality Director)

• SQF or BRC certification a plus.

• 3-5 years of related work experience, including experience supervising and

leading a Quality and food safety staff in a related food manufacturing environment (i.e.

baked bar, granola manufacture, bread, cold form bar, cookies, crackers, sandwich

assembly, kit assembly, etc.).

• Proficient in MS Office applications such as Word, Excel and PowerPoint

1st Shift 

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