FWS Student Worker I, Front Desk and Activity Assistant (ONSITE - Newark, CA)

OPPORTUNITY:

• Federal Work Study student workers assist various departments per the approved positions below.
• All work performed must be in the context of assisting students.  Approved positions include:
  • Front Desk Assistant
  • Activity Assistant

     RESPONSIBILITIES:

• Greets students and assist in answering general questions.
• Assisting students with part-time job, parking and insurance information.
• Answering general questions/referrals.
• Providing customer service for students (e.g. greeting, answering telephones and taking messages from students).
• Providing clerical support of student records/activities (e.g. filing, sorting, light typing, telephone answering, packet assembly, etc.).
• Orienting new students who have enrolled, providing materials/services offered by the institution (e.g. housing, part-time jobs, etc.).
• Contacting students needed by various offices.
• Mailing student information.
• Preparing student contact slips.
• Assisting students at counter and directing students to appropriate departments.
• Assists students with transcripts, schedule and course changes, and demographic changes.
• Assists students in the appeals process, Graduation Petition process, registration process, adds and drops, and withdrawals.
• Monitors student central appointments during peak registration times.
• Assists with student related campus events and organizations, job fairs, Senior Project and other special projects related specifically to students.

QUALIFICATIONS:

• Must be an enrolled student.
• Need to have flexibility to work Monday - Thursday between 4PM - 9PM local time.
• High School diploma or equivalent.
• Current Student in good standing and possess a GPA of 2.5 or higher.
• Must be enrolled in a minimum of six credits per semester.
• FWS fund eligible.
• Computer skills and customer service attitude is critical.