Busser (Full Time)

Summary:

In this role, you must be passionate about the food and beverage industry and create immersive CosmWorthy experiences, while creating captivating experiences for our guests.

The Busser is responsible for assisting the Server in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

Responsibilities:

• Applicant must be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation. The individual must also follow all appropriate Cosm policies and procedures outlined in the training manuals and employee handbook.
• Consistently arrives to work as scheduled, prepared to assume shift responsibilities.
• Consistently arrives to work well-groomed and in proper uniform.
• Prepares section so that it is ready at scheduled time.
• Follows all Cosm’s Pillar of Service for each fan as outlined in the training materials.
• Focuses on a one-team approach by helping other team members to ensure fan satisfaction.
• Engages fans, coworkers, and managers with a positive, friendly, professional approach during all interactions.
• Ensures each fan is taken care of upon entering the building to leaving the building.
• Is knowledgeable of the Company’s products, services, current promotions, and recurring events.
• Willingly, and with positive attitude, follows direction of all supervisors, including additional requests for side work, cleaning, etc.
• Follows State Liquor laws and Company policies regarding the service of any alcoholic beverage and enforcement of ordinances and laws.
• Attends all on-going food, bar, or service trainings, when scheduled.
• Complies with, and supports, all policies set forth by the Cosm employee handbook and training manuals.
• Keeps china/glass breakage to a minimum.
• Rotates and stocks all coolers with the proper products and amounts required.
• Must be able to work a variety of shifts, based on the need volume of the operation (late hours, holidays, weekend, etc.)
• Must consistently be friendly and outgoing toward fans, management, and fellow team members.
• Must work well in a fast-paced environment.
• Must work well under pressure.
• Demonstrates good time management skills and communication skills.
• Follows Company and state safety guidelines to provide a safe working environment.
• Must be able to continuously stand, walk and lift up to 10 pounds.

Qualifications:

• Must be able to frequently bend, squat, reach overhead, and lift up to 20 pounds.
• Will be occasionally kneeling and lifting up to 50 pounds.
• Will seldom be climbing, pushing, pulling, and lifting over 50 pounds.

• Previous bussing or food delivery experience is preferred but not required.
• Excellent communication and professional interpersonal skills required.
• Must be fluent in English and able to write in basic English.
• Food handlers’ card and state recognized responsible alcohol certification.
• Must be of legal age to deliver alcohol in accordance with local and state laws.