Manager - National Campaign Management

Ampersand is Moving TV Forward™.  As the industry’s largest source of combined multiscreen TV inventory and viewership insights, we are changing the way TV is bought and measured. Powered by industry leading aggregated, and with a commitment to protecting personal information, Ampersand gives advertisers true audience first planning, scale in execution, and advanced measurement of their TV investments.  Ampersand represents 117M multiscreen households and over 75% of addressable households in the U.S. (64M households).  Whether a local or national advertiser, we help clients reach their unique target audience and deliver their stories – anytime, anywhere and on whatever device.  Ampersand is owned by Comcast Corporation, Charter Communications, Inc. and Cox Communications.   

For more information, please visit Ampersand at www.ampersand.tv 

WHAT YOU’LL BE DOING:

The Manager of National Campaign Management is the primary contact for Ampersand’s National Campaign Management team in supervision and guidance. They will work closely with the team to ensure operational excellence on all post-sale transactions, including the successful launch of campaigns, in-flight campaign maintenance, campaign delivery reporting, and monthly billing. The Manager will also interface with stakeholders across multiple functions, both internally and externally, on identifying opportunities for process improvements and ensuring proper adherence to business protocols.

HOW YOU’LL BE CONTRIBUTING:

• Lead and support the Campaign Management team in successfully stewarding Ampersand’s national business, from order entry to invoicing. Ensure proper campaign set up, execution and reporting
• Implement checks and balances and best effort to ensure client expectations are being met and best practices are adhered to. Coordinate with Account Management and Sales on alignment of account/campaign specifics, timelines, and deliverables
• Guide CMs in troubleshooting complex issues and campaign/billing discrepancies
• Participate in staff planning and workload distribution; align resources to support team needs and accommodate changes as necessary. Includes working with People Ops team and other departments to hire new employees and leading the training and on-boarding efforts
• Provide leadership to team in promoting continuous learning and teamwork; Document processes, create training materials and proactively identify opportunities for growth
• Collaborate with Ampersand Operations (AAA, Billing, Account Management), Product and Engineering teams to identify opportunities for process improvement and make recommendations on efficiencies through technology and/or workflow changes
• Partner with MVPDs on ensuring campaign expectations are met, identifying opportunities for campaign stewardship improvements and driving strong working relationships between teams
• Assist with other duties and projects as assigned

WHAT YOU’LL BRING TO THE TABLE:

• Previous management experience working in a professional office-setting preferred
• Comfort with ambiguity and a self-starter with an aptitude for defining new processes; Must possess a passion to drive the business forward
• Excellent verbal and written communication, strong interpersonal skills, customer service and professional demeanor
• Superior organization and attention to detail
• Deadline oriented, ability to prioritize and handle multiple tasks
• Ability to analyze situations, solve problems and identify opportunities for success
• Successful demonstration of teamwork, problem solving, decision making and technical skills
• Technically savvy with willingness to learn new things and take initiative
• Knowledge of advertising, media and proficiency in Ampersand applications and systems preferred

OUR VALUES: 

• Trust 
• Simplicity 
• Bravery 
• Inclusivity or Belonging  
• Growth 
• Balance 

WHAT WE HAVE TO OFFER: 

• Competitive salary 
• Open company culture where you have the headroom to grow and legroom to run 
• Opportunity to join a company revolutionizing the Advertising Technology industry 
• Trust worthy, hardworking colleagues 
• Opportunities to learn and grow 
• Management, Sales, Executive Presence, Operations trainings; just to name a few! 
• Comprehensive Medical, Dental, and Vision coverage 
• Generous Time Off 
• Work/Life balance 
• 401k and Company matching 
• Commuting benefits 
• Other perks 

Salary Range Disclaimer 

The base salary range below represents the low and high end of the Ampersand salary range for this position in the New York City Metro Area. Please note that the salary range provided is a good faith estimate on the applicable range. Actual salaries will vary depending on factors including, but not limited to, experience and performance  

The range listed is just one component of Ampersand’s total rewards package for employees. Other rewards may include discretionary annual bonuses and / or overtime, commission, etc., as well as competitive benefits including PTO, medical & dental & vision benefits, 401K with employer match, short & long-term disability, basic life insurance, tuition reimbursement, pre-tax commuter benefits & flexible spending accounts. 

Salary Range Transparency 

This role has a New York City Metro Area base salary of $75,000-$100,000 and discretionary annual bonus. 

Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age. We are an equal opportunity employer committed to belonging, equity and diversity. 

Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We are an equal opportunity employer committed to belonging, equity and diversity.