Engineering Ops Liaison I

Engineering Operations Liaison I

SUMMARY: Under direct supervision, the Engineering Operations Liaison I provides critical interaction and liaison between the on-aircraft hangar Operations teams and the Repair Engineering division in a Maintenance, Repair, and Overhaul facility. This position assists Operations in detailed usage of aircraft documentation (i.e. Structural Repair Manual) prior to raising Engineering Service Requests for repairs beyond the SRM. Assists both Repair Engineering and Operations in obtaining a clear definition of work to be accomplished (i.e. aircraft damage).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Coordinates the technical response to Operations from Repair Engineering through continued interaction and visibility with Production personnel.

· Provides technical support and guidance to Engineering personnel of various disciplines; assists and guides Engineers in accomplishing repair data.

· Serves as the primary focal point for Operations regarding Repair Engineering and technical issues related to aircraft in heavy maintenance.

· Researches approved and acceptable data to find alternate solutions to a variety of parts issues.

· Assists maintenance leads and master mechanics in technical support with drawings insuring the correct effectivity and aid in hard to find items in installation or detailed drawings.

· Researches and reviews engineering data (drawings, reports, manuals, etc.) to define aircraft primary and secondary structure or systems to determine if damage falls within the confines of the Structural Repair Manual or if needs to be elevated to Repair Engineering.

· Assists in raising Engineering Service Requests and insure the ESR’s are accurate in grammar, description, and detail required to expedite the necessary engineering.

· Coordinates with Engineering Project Leads on ongoing heavy maintenance priorities and repair efforts.

· Liaise between Repair Engineering and Aircraft Project Managers / Maintenance Technicians.

· Assists in safety critical areas using specific skills acquired (i.e. Airframe & Powerplant License).

OTHER DUTIES:

· Perform other duties as assigned.

Duties listed below are integrated into all job functions:

· Acts maturely and responsibly, conducting themselves in a professional, courteous and respectful manner toward co-workers, contractors, customers and vendors.

· Responds openly and appropriately to feedback regarding performance from leadership.

· Completes routine tasks independently.

· Performs all duties in a manner which promotes and supports the ATS core values.

· Integrates practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction.

· Completes all required learning assignments in Learning Management System (LMS).

· Attends training to meet requirements of the job position and as needed or mandated by ATS, state and/or federal regulations.

· Has regular and predictable attendance.

AUTHORITY: The individual in this position may initiate technical instructions that are substantiated by data acceptable to or approved by the FAA and EASA or equivalent. For technical instruction pertaining to work accomplished on aircraft or components operated under CFR Part 91, 121, and 145, authority is as specified by the air carrier's procedures and/or ATS Repair Station Manual.

SUPERVISORY RESPONSIBILITY: None

SAFETY RESPONSIBILITY: Duties shall include observing all company, health, safety and environmental rules, ensure provision of full information on area specific safety orientation, identify all unique hazards, and are provided with the proper equipment to carry out the job in a safe manner. Also, the entire work area must be routinely inspected to maintain a high standard of housekeeping and low incidence of physical hazards and all accidents must be promptly reported.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE SKILLS AND ABILITIES:

· Detailed knowledge of aircraft structure and systems.

· Knowledge of fundamental maintenance operations and practices and be able to complete tasks with minimal supervision.

· Strong understanding and ability to apply information from Structural Repair Manuals (SRMs), Aircraft Maintenance Manuals (AMMs), Illustrated Parts Catalogs (IPCs), Service Bulletins (SBs), Airworthiness Directives (ADs) and other aircraft reference materials.

· Ability to independently review existing technical data, technical drawings, and previous history for entire airframe structure, avionics, indication, lighting, and electrical systems, mechanical / hydraulic systems and components, engine pylon/struts, and landing gear.

· Aptitude to interpret and use aircraft manufacturing, assembly, and installation drawings.

· Ability to understand regulatory requirements for airworthiness (including FAA and various foreign authorities).

· PC skills including the MS Office suite.

· Effective communication skills.

· Ability to perform basic and intermediate mathematical functions.

EDUCATION AND EXPERIENCE: Licensed FAA (or equivalent military or foreign authority) Airframe and Powerplant certification (or similar, i.e. licensed under FAA Part 145 Repair Station authority, EASA B1/B2, etc.) or degree in related field, and a minimum of six (6) years related aircraft experience.

PHYSICAL EFFORT AND DEXTERITY: While performing the duties of this job, the employee will be required to sit; use their hands and arms; and talk or hear; and focus on objects close up. The employee will also be required to stand, walk, stoop, kneel, crouch or crawl. The employee may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

ENVIRONMENT:

· May require some overnight travel, being on-call, and responding to technical AOG situations during off hours.

· May be assigned to alternative shifts such as Day, Night, Swing, and Weekends in order to support programs or installations.

· Normal business office conditions generally prevail. The noise level is usually low to moderate. Employee may be working in a cubicle, enclosed office, or open area. Floor may be carpeted or bare.

EMPLOYER’S RIGHTS: This job description is not a contract for employment and either party may terminate employment at any time. The job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. ATS reserves the right to revise the job description at any time.