Headquarters - Product Category Associate 1

Job Summary: The Product Category Associate 1 will provide routine administrative support for the Product Management Department (PMD). The Product Category Associate 1 will be responsible to keep track of all products coming into the Company. The Product Category Associate 1 will also be responsible to support the division to achieve sales goals while working in collaboration with PMD team members, and Branch offices. 

Essential Job Functions:

• Ensure that each customer, client, and vendor receives outstanding customer service by providing a friendly environment which includes greeting and assisting every customer, maintaining outstanding product knowledge, and all other components of customer service.
• Responsible for coordination, transfer, and appropriate translation of all technical documentation required to support the Company product line among branches around the world.
• Maintain document control for specification sheets/ manufacture processing sheets, including storing, verifying obtain and maintaining from makers.
• Monitor and maintain vendor account management including but not limited to claiming merchandise expense, invoicing, and payment confirmation.
• Obtain specification sheet of each product from vendors, and check for leaks and errors of content.
• Obtain guarantee letter for each product from vendors, check for leaks and errors of content, and submit to customers via the Sales Department
• Create and report sales performance data to specific vendors
• Retrieve data from Business Intelligence (BI) database if necessary.
• Perform other related duties as required.

Benefits*:  Wismettac offers competitive benefits, which include: 

• Extended Health Insurance
• Vision Insurance
• Dental Insurance
• Life & accident insurance
• RRSP with company matching
• and much more!

Must be authorized to work in the Canada on a full-time basis for any employer.