Accounts Receivable/Billing Associate

Summary:

Join our team and experience a benefits package designed to help you thrive—professionally and personally. From fully covered health insurance for you and your family to generous paid time off, we prioritize your well-being. Plus, enjoy perks like 401(k) matching, and even wellness reimbursements. At Instrumart, we're not just offering you a job; we're investing in your success and happiness. Apply now and let’s grow together!

It is REQUIRED for you to be located in VT or be willing to relocate to VT to be considered for this position. The Accounts Receivable Associate is a member of the Accounts Receivable Team handling the day-to-day Accounts Receivable duties. This includes working effectively with other departments and sister companies, as well as dealing with a variety of people outside of Instrumart (customers, banks, etc.).

Job Duties:

• Bills customers for all orders shipped daily
• Issues credit memos or refunds as needed
• Follows the corporate credit policy in regard to the credit granting, reporting, and updating process
• Makes sure tax procedures are followed
• Works on daily customer deposits/payments and associated duties
• Reviews orders for potential fraud using a variety of tools
• Verifies that credit card orders are processed correctly
• Maintains NetSuite customer database to ensure that information is current and accurate 
• Assists the Credit Manager in making collection calls on past-due accounts
• Uses a variety of websites and programs to complete daily credit duties, including Dun & Bradstreet, WAWF, Exostar, Ariba, Coupa, and CyberSource
• Monitors shared emails to ensure all work is done accurately and in a timely manner
• Cross-trained to provide back-up support to our accounts payable team

Required Skills:

• Technical aptitude. You’re tech-savvy and can quickly figure out new systems
• Excellent attention to detail and a capacity to work in a fast-paced environment
• Strong written and verbal communication skills. You will be communicating with all of our internal departments on a daily basis, as well as our external customers, both over the phone and via email
• A customer service mindset. You pride yourself on being helpful and enthusiastic about making a difference to our customers
• A 2-year Accounting degree or comparable work experience

Preferred Skills:

• Experience working with NetSuite (or similar business management software/ERP), Dun & Bradstreet, WAWF, and/or experience with military contracts are all a plus
• Be flexible, trusting, and willing to share a workload with their fellow team members
• Be a motivated self-starter
• Be personable and have a team-player attitude
• Maintain a positive attitude and tone even when dealing with stressors
• Be excited about growth opportunities within the department contributing to the greater good of the company through shared services with the Parent company.

Location:

This position is located in South Burlington, Vermont.