PLC Applications Engineer

Summary:

As an Application Engineer, you will play a crucial role in the support, development, testing, and implementation of cutting-edge software/hardware applications. This position offers the opportunity to work on challenging projects and collaborate with engineers and the business development team. Contribute to the overall success of our customer software/hardware support initiatives.

Responsibilities:

• Software Application Support: Support of customer software/hardware applications, ensuring adherence to support practices documented in Salesforce and principal support systems. Follow CB Pacific standards and best practices. Collaborate with cross-functional teams to gather and analyze requirements, translating them into functional and technical specifications. Implement robust and scalable solutions to meet customer solutions and solve project objectives.

• Technical Leadership: Provide technical leadership and guidance to CB customer base. Foster a collaborative and innovative environment. Conduct customer support reviews and share industry best practices.
• Quality Assurance: Collaborate with Sales leaders to identify and address issues promptly. Innovation and Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices in software engineering. Contribute to the continuous improvement of development processes, tools, and methodologies.
• Documentation: Create and maintain comprehensive documentation for software applications, including technical specifications, user manuals, and deployment procedures.

Qualifications:

• Bachelor's or Software Engineering, or a related field.
• Proven experience in software/hardware application support, with expertise in [relevant technologies, languages, frameworks].
• Solid understanding of GE/Emerson system platforms and experience in designing, planning, and deploying highly available and performant system architectures.
• Experience in installing, configuring, validating, and tuning GE/Emerson products.
• Skills in developing high-quality data visualizations using tools such as GE Operations, IFIX and Cimplicity
• Skills in developing and supporting PLC programming software.
• Experience in tailoring GE systems for specific use cases, including condition-based maintenance, process optimization, process visualization, alarming and notification, and reporting.
• Familiarity with Emerson PLC and DCS-based control systems, smart meters, building management systems, and/or energy management systems as data sources.
• Strong analytical and troubleshooting skills, with a methodical approach to solving complex problems.
• Strong understanding of software architecture, design patterns, and best practices.
• Experience with the Microsoft family of products
• Excellent problem-solving and analytical skills.
• Effective communication skills and the ability to work collaboratively in a team environment.
• Demonstrated leadership experience and the ability to mentor junior team members.