Receptionist

Buffalo, NY, USA Req #3376
November 27, 2024
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. 
 
Who we are: 

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

 At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer: 
  • Multiple medical plans including a high deductible, low cost health plan 
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance 
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance 
  • Generous paid time off options, including vacation time, sick days, Company holidays, floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation 
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company 
  • Retirement planning through the Company’s 401(k)

Who we are looking for:

The Receptionist embodies and conveys ACV's core values as the first person to greet teammates and guests as they come into our office. This role makes a positive impact on everyone by successfully triaging needs at the front line with real-time problem solving with grace, even when the pressure is high. The Receptionist is influential in creating an efficient and professional environment through their high energy, positive attitude, organization, and strong communication skills.

 

What you will do:

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Be a consistent and professional presence situated at the front desk while granting visitors access to the building and ACV suites
  • Point person for questions employees and guests have about the office when they don’t know where to go. You don’t need to have the answers, but should help in sending them to the right person. Issuing ID badges, bus passes and parking passes for all new hires in Buffalo
  • Greet visitors with courtesy and professionalism, answer any questions they have and ensure they are comfortable while waiting for their host and provide guidance to meeting rooms as needed
  • Responsible for answering the office phone and letting ACV visitors into the building Manage deliveries from suppliers and logistics providers
  • Maintain a clean and organized appearance for the office entryway and reception area
  • Handle all shipping and mailing (FedEx, UPS, etc.) May be required to mail certified letters at the post office
  • Receive, separate, scan and/or distribute mail to appropriate departments in a timely manner
  • Serves as an administrator of the office and department master email lists
  • Scan and distribute incoming mail to appropriate department
  • Assist manager with maintaining all vending, coffee/snacks first aid, and office supplies as assigned
  • Assist with deactivations/reactivations of ID badges/parking passes and manages visitor passes
  • Perform additional duties as assigned

 

 

What you will need:

  • Ability to read, write, speak and understand English.
  • High School Diploma required.
  • 1 year office administration or clerical experience
  • A great attitude that conveys ACVs core principles to office teammates and visitors
  • The ability to stay calm under pressure and always portray a positive attitude
  • Effectiveness in multitasking and prioritizing
  • Experience in creating a fun and engaging office environment
  • The aptitude to work with new/unplanned occurrences and willingness to take the lead on resolving resulting challenges
  • Great interpersonal skills to work with teammates, guests and vendors
  • High energy and the ability to be on your feet for a good portion of the day
  • Intellectual curiosity to help ideate on better processes and to help find answers for teammates and guests

 

Compensation: $19.86 - $21.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

No immigration or work visa sponsorship will be provided for this position.

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Our Values 

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
   


At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

For information on our collection and use of your personal information, please see our Privacy Notice.

Other details

  • Job Family General Administrative
  • Job Function Office Mgmt
  • Pay Type Hourly
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Location on Google Maps
  • Buffalo, NY, USA