Who we are looking for:

As a Buyer Representative at ACV, you will work closely with dealerships in targeted markets to share ACV Auctions unique business solutions. The Buyer Representative will be responsible for retaining and growing a base of customers within a target market.

What you will do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partner directly with the Field Sales team to develop and execute sales strategies for your assigned market in order to retain and grow your customer base and unit volume.
• Develop strong relationships with customers through phone, text, and email conversations to increase unit and product penetration.
• Maintain orderly records through documentation of all customer interactions in Customer Relationship Management (CRM) system.
• Create a positive experience through proactive outreach to understand customers buying and selling needs, and offer creative solutions to meet their needs.
• Maintain a thorough knowledge of ACV’s portfolio of products and attend product training as required.
• Provide ongoing sales support to customers and present additional products and services to existing customers.
• Monitor the performance of customer accounts through various assessments including but not limited to, customer KPI review, monitoring customer price setting, identification of additional product opportunities, adherence to buy/sell policy agreement.
• Identify customers who have gaps in bid and buy activity and work to re-engage them on the ACV platform.
• Perform other duties as assigned.

What you will need:

• Ability to read, write, speak and understand English.
• High School Diploma or GED required
• 4 Year/Bachelor’s Degree in Business Administration or related field preferred
• 2 years’ sales experience, preferably in the automotive industry.
• A reliable self-starter altitude who is capable of thriving independently and in a team environment.
• Proven history of being able to meet and exceed sales goals and customer needs.
• Resilience, problem solver, action oriented and a driver for results.
• Strong understanding of technology. Salesforce.com experience is highly desired.
• Thrive in an environment of competing priorities.
• Excellent communication and organization skills.
• Fluent in Spanish is a real plus.

Compensation: $22.60 per hour. At target performance, this position is eligible to earn up to $2,000 in additional monthly compensation pursuant to ACV’s incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

No immigration or work visa sponsorship will be provided for this position.

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