Technical Program Manager - IT Project Portfolio

Buffalo, NY, USA Req #3334
November 15, 2024
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. 
 
Who we are: 

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

 At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer: 
  • Multiple medical plans including a high deductible, low cost health plan 
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance 
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance 
  • Generous paid time off options, including vacation time, sick days, Company holidays, floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation 
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company 
  • Retirement planning through the Company’s 401(k)

Who we are looking for:

ACV Auctions is seeking a self-starting individual for the role of Technology Program Manager – IT Project Portfolio to support Technology and Security project teams project lifecycle delivery and management. The successful candidate must have a proven background in IT project and program management of technology initiatives, including developing project or IT program plans, managing dependencies, issues, risks, and delivery expectations. Successful candidates are detail-oriented, well organized, possess excellent communication skills as well as a demonstrated ability to follow through and be confident working independently as well as part of a team, often amid ambiguity. The Technology Program Manager should be familiar with delivering projects using either waterfall or, acting as a scrum master, agile methodology. The Technology Program Manager – IT Project Portfolio will oversee the Technology Projects assigned to them with the goal of understanding and communicating project expectations to all relevant stakeholders.

 

What you will do:

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Oversee the end-to-end management of assigned projects within the Enterprise Technology portfolio with a strong focus on Security projects
  • For agile projects, provide scrum leadership ensuring agile ceremonies are conducted and documented as appropriate and provide reporting of sprint delivery
  • Partner with project and/or agile teams to analyze, plan and develop requirements and standards for scheduled projects or sprints
  • Create project plans, identify constraints, dependencies and risks, and provide mitigation plans
  • With agile teams, execute sprint planning and sprint reviews
  • Manage scope expectations and evaluate business priorities to efficiently balance resources and projects
  • Efficiently facilitate the capture and reporting of sprint or project progress and escalate any questions or challenges (leverage Jira to automate)
  • Maintain project documentation in relevant project management systems and tools
  • Organize and participate in stakeholder meetings and cross-team communication
  • With the project or agile team, determine and define clear deliverables, roles and responsibilities for resources required for specific projects or initiatives
  • Prepare necessary presentation materials for meetings (ideally leveraging automation provided by Jira)
  • Identify and communicate project critical paths
  • Ensure projects adhere to frameworks and all documentation is maintained appropriately
  • Assess project risks and issues and provide solutions where applicable
  • Ensure stakeholder views are managed towards the best solution
  • Perform additional duties as assigned

 

 

What you will need:

  • Ability to read, write, speak and understand English.
  • Bachelor’s degree or higher in computer science, engineering, or a related field.
  • 5+ years’ experience in project/program management and agile delivery experience in a related technology field.
  • PMP and/or Scrum/Agile certification equivalent credential from an accredited curriculum preferred
  • Demonstrated comprehension of Project Management and Agile Management processes, strategies and methodologies
  • Experience working with scheduling and project management software systems and applications specifically use of Jira
  • Excellent time management, organizational and administrative skills and experience establishing guidelines in these areas for others
  • Experience coordinating multiple concurrent project schedules
  • Experience supporting cross-functional teams
  • Ability to visualize and understand complex processes and systems, identify points of failure and implement process improvement
  • Familiarity with ITIL standards and IT Security compliance standards and practices
  • Excellent written and verbal communication skills
  • Ability to present and discuss technical information in a way that establishes rapport and gains understanding
  • Must be comfortable developing effective relationships with cross functional stakeholders, senior leadership, and teams across the organization
  • Must be solutions oriented and persistent in the face of objections and obstacles while maintaining good relationships
  • Must have a positive attitude, be resourceful and express a willingness to roll up sleeves to get things done (no job too big, no job too small)
  • Highly self-directed and proactive, with the ability to manage time and resources along with a high-volume of work in a dynamic, fast-paced environment
  • Has a flexible approach to change, is able to work effectively in a variety of situations, constantly seeks improvements and is forward looking

 

Compensation: $83,000.00 - $97,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

 

No immigration or work visa sponsorship will be provided for this position.#LI-MS1

Our Values 

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
   


At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

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Other details

  • Job Family Program Management
  • Job Function Program Mgmt
  • Pay Type Salary
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  • Buffalo, NY, USA