If-Bid Representative (10:30 AM- 7:00 PM EST)
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry andwe want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer:
- Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability
- Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D.
- All insurance benefits go into effect on your date of hire
- Generous Parental Leave Top-Up Pay and Vacation Programs
- Employee Stock Purchase Program with additional opportunities to earn stock in the company
- Retirement planning through the Company’s RRSP
Who we are looking for:
ACV’s If-Bid team helps our Dealer Partners buy and sell more vehicles on the ACV digital platform. Reporting to an If-Bid Desk Manager, you, the If-Bid Representative and sales driver, will act as a neutral party between ACV’s dealer partners (both buyers and sellers) in negotiating, selling and closing unsold auction vehicles.
Please note that this position has a weekly work schedule is Monday- Thursday and Saturday.
What you will do:
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Use ACV’s Customer Relationship Management (CRM) software to:
- Identify
- Monitor
- Negotiate
- Sell and Close unsold auction vehicles
- Build relationships with ACV’s dealer partners through trust and transparency
- Provide exceptional customer service
- Exceed monthly goals (KPI’s) as delivered by the If-Bid Desk Manager
- Effectively communicate internally and externally
- Work cross functionally with other departments within ACV
- Perform other duties as assigned
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What you will need:
- Ability to read, write, speak and understand English.
- High School Diploma or GED required
- 4 Year/Bachelor’s Degree in Business Administration or related field preferred
- 2 years’ sales experience, preferably in the automotive industry.
- Strong track record of achieving sales results
- Excellent communication skills
- Customer service skills
- Understanding of the automotive industry
- Must be self driven
- Motivational and positive attitude
Compensation: $20.00 per hour. At target performance, this position is eligible to earn up to $2,000 in additional monthly compensation pursuant to ACV’s incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
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Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
Other details
- Job Family Sales
- Job Function Account Mgr
- Pay Type Hourly
- Buffalo, NY, USA