Floorplan Operations Coordinator
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry andwe want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer:
- Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability
- Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D.
- All insurance benefits go into effect on your date of hire
- Generous Parental Leave Top-Up Pay and Vacation Programs
- Employee Stock Purchase Program with additional opportunities to earn stock in the company
- Retirement planning through the Company’s RRSP
Who we are looking for:
Individuals are expected to possess basic administrative skills. Become proficient in operating within Salesforce and NetSuite, which will be utilized in managing the titles. Attention to detail is paramount in ensuring that titles are handled correctly to our ACV Capital floorplan dealers the individual must have administrative skills and attention to details. The Floorplan Operations Coordinator is responsible for handling daily title processing including but not limited to reviewing, scanning, filing, and sending titles. Also handling customer inquiries, and general reporting. Floorplan title associates will be responsible for ensuring these responsibilities are handled within established cutoff times while maintaining above average customer service.
What you will do:
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Responsible for preparation and the shipping of FedEx shipments
- Scan Titles into our systems
- Separating and filing titles
- Ensure prompt follow-up is maintained in title processing and completed in a timely and efficient manner.
- Interface directly with Salesforce and NetSuite to track titles as well as handle all questions or concerns that may arise.
- Other administrative duties as needed.
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What you will need:
- Ability to read, write, speak and understand English.
- A minimum of a High School diploma or equivalent.
- A minimum of 6 months in an administrative position.
- High attention to detail and strong organizational skills.
- Comfort working in a fast-paced, high-volume office setting.
- Demonstrated ability to take independent initiative.
- Ability to work in office, with extensive safety precautions in place.
Compensation: $18.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
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Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
Other details
- Job Family Finance & Accounting
- Job Function Floorplan Ops
- Pay Type Hourly
- Buffalo, NY, USA