Vehicle Condition Inspector - (Part Time)
Tacoma, WA, USA
Req #2603
April 18, 2024
What you will do
- Partner with Territory Management and the Logistics Team to conduct wholesale, off-lease and retail inspections of vehicles.
- Conduct vehicle inspections at a variety of locations including dealerships, physical auctions, off site locations and consumer residences.
- Responsible for the completion of vehicle condition inspections and related reporting and/or recordkeeping including but not limited to: (interior/exterior), repair/replacement estimates and related documentation. Identify, and assess structural damage, frame condition, and alignment of vehicle body panels and repairs along with detecting missing parts and mechanical problems.
- Take paint meter readings and perform AMP (Audio Motor Profile) recordings as well as Virtual Lift undercarriage images.
- List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
- Interface regularly with customers to develop strong relationships and ensure customer satisfaction.
- Travel to & from dealerships, auctions and consumer homes to inspect and write condition reports and list vehicles to sell on the auction platform.
- Collaborate with Territory Management and Business Development to educate and share information on all ACV available products and services.
- Stay informed with information regarding the ACV products and service improvements, the changing demands of customers, market conditions and implement new business strategy.
- Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
What you will need
- Incredible Customer Service skills with the ability to understand and exceed customer needs and expectations.
- Preferred to have 1 - 3 years of experience in the automotive field (body, paint and mechanical repair knowledge) with customer service background strongly preferred.
- Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
- Proven success to work independently with minimal supervision while working in a team environment.
- Must have reliable transportation to travel to and from assignments and a valid driver's license.
- Prefer a working knowledge of CRM Tools, web-based applications and automotive inspection tools.
- Able to drive manual and automatic transmission vehicles.
- Ability and willingness to work in a variety of conditions (indoor and outdoor).
- Ability to bend, squat, stoop, or kneel, stand for a prolonged period of time with the ability to lift.
- Flexible availability including weekends (primarily Saturdays) and ability to be available between the hours of 8am and 6pm with occasional evenings as required by the needs of the business.
- Must be 18 years of age or older.
Other details
- Job Family Sales
- Job Function VCIs
- Pay Type Hourly
- Tacoma, WA, USA